Expert insights on AI receptionists, call automation, and growing your business
Automated call handling is technology that manages incoming phone calls without human intervention—answering calls, understanding what callers need, and ro
Your phone rings. A customer needs an emergency AC repair—95-degree heat, no cooling. But you're in a crawl space running electrical. The call goes to voi
Here's a number that should concern every business owner: 62% of business calls go unanswered.
We tested 5 AI receptionists: See pricing ($49-$300/mo), features, and real user reviews. Perfect for contractors, HVAC, plumbing, and service businesses.
When a Spanish-speaking customer calls your business and encounters only English support, what happens next? In most cases, they hang up. They find a comp
Business answering service guide: 74% of calls missed, $189K lost revenue yearly. Compare live, AI, hybrid options from $99-$1,000/mo →
If you roll your eyes every time you hear "AI-powered" slapped onto another product, you're not alone. The term has become marketing shorthand for "we adde
An answering service functions as a virtual receptionist for your business. When you cannot answer your phones - whether during lunch, after hours, or when
Every missed call is a customer who might hire your competitor instead. For small business owners who can't be tethered to a phone, this creates an impossi
A call transcription service uses speech-to-text technology to convert spoken words from phone calls into written text. The technology captures audio from
Here's an uncomfortable truth about your business: 42% of callback requests never get returned.
Chatbot receptionists aren't just for enterprises anymore. Small businesses and home services contractors are using AI to answer calls they'd otherwise mis
You've probably seen ChatGPT write emails, summarize documents, and answer questions with impressive accuracy. So a logical question follows: can ChatGPT
Every unanswered call represents revenue walking out the door. For small businesses, especially those in home services and field work, the math is brutal.
If you've ever called a business and heard "Press 1 for sales, press 2 for support," you know how frustrating traditional phone systems can be. Conversatio
You searched "cost of virtual receptionist" expecting a straightforward answer. Instead, you found "contact us for pricing" pages, confusing per-minute rat
Here is a number that should concern every business owner: 25.4% of customer calls include an explicit request for a callback. That is one in four callers
Here's the thing about customer satisfaction: it starts before the conversation does.
That's what most small business owners tell themselves - right up until they realize how many calls they're actually missing.
You're knee-deep in a flooded basement when your phone buzzes. By the time you can call back, that customer with the burst pipe across town has already hir
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