Housecall Pro + NextPhone
Connect NextPhone to Housecall Pro through Zapier and turn every inbound call into a new customer, automatically, with the call summary sent to you.
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NextPhone integration with Housecall Pro
Overview
Housecall Pro is where you manage your field service business: jobs, scheduling, dispatch, invoicing. NextPhone is the AI that answers your phone 24/7. Connect them through Zapier and every call becomes data in Housecall Pro: new callers are added as customers with their details, and you get the call summary and every answer by email and text. Your team wakes up to customers already logged instead of a voicemail box.
How it works
A customer calls your business line. NextPhone answers instantly, asks what they need, and collects their name, number, address, and the details your techs need. When the call ends, a Zap creates the customer in Housecall Pro, and the full call summary reaches you by email and text the moment the call ends, so you can open the job and schedule it.
Capabilities
- Create new customers - the caller's name, number, and address go into a Housecall Pro customer record through Housecall Pro's own Zapier app
- Send you the job details - the summary and every answer the caller gave arrive by email and text, ready for you to schedule the job
- Text your booking link - the AI can text the caller your Housecall Pro online booking link during the call so they pick a time themselves
- Connects through Zapier - you choose which fields map where, with no code; our team can build the Zap for you
