Terms of Service
Effective Date: January 14, 2025
Welcome to NextPhone. These Terms of Service ("Terms") govern your use of the NextPhone AI Receptionist service ("Service") provided by Pure Labs Inc. ("we," "us," "our"). By using NextPhone, you agree to be bound by these Terms.
1. Service Description
NextPhone provides an AI-powered receptionist service that answers phone calls on your behalf, takes messages, and assists callers with scheduling and inquiries. The Service includes call handling, transcription, and optional calendar integration features.
2. Account Registration
To use NextPhone, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account access
You are responsible for all activities that occur under your account.
3. Acceptable Use
You agree not to use NextPhone to:
- Violate any applicable laws or regulations
- Engage in fraudulent, deceptive, or misleading activities
- Harass, threaten, or harm others
- Transmit spam, malware, or other harmful content
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
4. Third-Party Integrations
NextPhone may integrate with third-party services such as Google Calendar. When you connect third-party services:
- You authorize us to access and use data from those services as described in our Privacy Policy
- You remain subject to the third party's terms of service
- We are not responsible for the availability or functionality of third-party services
- You may disconnect integrations at any time through your account settings
5. Payment and Billing
Certain features of NextPhone require a paid subscription. By subscribing:
- You agree to pay all applicable fees
- Subscriptions automatically renew unless cancelled
- You may cancel your subscription at any time
6. Intellectual Property
NextPhone and all associated content, features, and functionality are owned by Pure Labs Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.
7. Disclaimer of Warranties
NextPhone is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. AI-generated responses may contain errors or inaccuracies.
8. Limitation of Liability
To the maximum extent permitted by law, Pure Labs Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of NextPhone.
9. Termination
We may suspend or terminate your access to NextPhone at any time for violation of these Terms or for any other reason at our discretion. You may terminate your account at any time by following the account deletion process in the app settings.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes through the app or by email. Your continued use of NextPhone after changes take effect constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@getnextphone.com