Call forwarding codes for every carrier
NextPhone works with every carrier. Any line that can forward a call can forward to your AI receptionist, whether it runs on Verizon, AT&T, T-Mobile, a home phone line, or a system like RingCentral. Find yours below for the exact codes, or the steps in your app.
Already a NextPhone customer? Open the setup in your app and get every step with your own number filled in and ready to dial.
Open setupMobile carriers
AT&T
cell phone · Cricket, Consumer Cellular
T-Mobile
cell phone · Metro, Mint

Boost Mobile
formerly Sprint
Boost Mobile
formerly Sprint
**21*NextPhone number###21#**004*NextPhone number###004#Boost doesn’t publish forwarding codes. These are the standard codes for its network. On an older Boost line, try *72 and the number instead (*720 turns it off).
NextPhone customer? Open in your appVerizon
cell phone · Visible
Xfinity Mobile
cell phone

Spectrum Mobile
cell phone
Spectrum Mobile
cell phone
*72NextPhone number*73*71NextPhone number*73Only the Spectrum account holder can change forwarding. You can also set it in the My Spectrum app: Your Services → Mobile → your line → Call Forwarding → Busy Line & Missed Calls.
NextPhone customer? Open in your app
Optimum Mobile
cell phone
Optimum Mobile
cell phone
*72NextPhone number*73*71NextPhone number*73Dial the code from your Optimum Mobile phone itself; Optimum doesn’t let you turn forwarding on from another phone or a computer.
NextPhone customer? Open in your app
US Cellular
US Cellular
**21*NextPhone number###21#**004*NextPhone number###004#UScellular is now part of T-Mobile and no longer publishes forwarding codes. These are the T-Mobile codes. If they don’t take, try *72 and the number (all calls, *720 turns it off).
NextPhone customer? Open in your app
Straight Talk / TracFone / Total Wireless
prepaid · Verizon-owned
Straight Talk / TracFone / Total Wireless
prepaid · Verizon-owned
*72NextPhone number*73*71NextPhone number*73Depending on your SIM, the GSM codes (**21*your NextPhone number#) may work instead. Try the star codes first.
NextPhone customer? Open in your app
C Spire
C Spire
*72NextPhone number*73C Spire has no dial code for forwarding only the calls you miss. To set that up, call C Spire at 1-855-277-4735.
NextPhone customer? Open in your app
GCI
GCI
**21*NextPhone number###21#**004*NextPhone number###004#If this code doesn’t take, chat with us. Regional carriers vary.
NextPhone customer? Open in your app
Cellcom
Cellcom
*72NextPhone number*720*68NextPhone number*680
Viaero
Viaero
*72NextPhone number*73*71NextPhone number*73If this code doesn’t take, chat with us. Regional carriers vary.
NextPhone customer? Open in your appAWAppalachian Wireless
Appalachian Wireless
*72NextPhone number*720Turn forwarding off with *720 (not *73).
NextPhone customer? Open in your app
Rogers
Canada
Rogers
Canada
**21*NextPhone number###21#*61*NextPhone number###61#Forwarding only the calls you miss won’t work while Rogers voicemail is on. Fido charges per minute for forwarded calls without the forwarding add-on.
NextPhone customer? Open in your app
Bell
Canada
Bell
Canada
**21*NextPhone number###21#**004*NextPhone number###004#Bell documents forwarding in your phone’s settings (Phone → Call forwarding). If the code doesn’t take, set it there. Bell may charge for forwarded calls. Lucky Mobile doesn’t offer call forwarding.
NextPhone customer? Open in your app
Telus
Canada
Telus
Canada
**21*NextPhone number###21#**004*NextPhone number###004#On Koodo, forwarding is a paid add-on and the codes may differ. If this doesn’t take, your carrier’s app has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Freedom Mobile
Canada
Freedom Mobile
Canada
**21*NextPhone number###21#*61*NextPhone number##61#Canadian carrier codes vary by plan. If this doesn’t take, your carrier’s app has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Vidéotron
Canada
Vidéotron
Canada
**21*NextPhone number###21#**61*NextPhone number##61#Vidéotron charges per minute for forwarded calls and needs VoLTE. If this doesn’t take, set Call Forwarding in your phone’s settings, or chat with us.
NextPhone customer? Open in your app
SaskTel
Canada
SaskTel
Canada
**21*NextPhone number###21#**004*NextPhone number###004#Canadian carrier codes vary by plan. If this doesn’t take, your carrier’s app has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Eastlink Mobile
Canada
Eastlink Mobile
Canada
**21*NextPhone number###21#**004*NextPhone number###004#Canadian carrier codes vary by plan. If this doesn’t take, your carrier’s app has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Google Fi
cell phone · set in the Fi app
Google Fi
cell phone · set in the Fi app
- Open the Google Fi app or fi.google.com
- On the Home tab, under Phone settings, select Call forwarding
- Choose Always forward → Add a number → enter your NextPhone number
- When Google asks to verify the number, choose verify by call, not a text: a texted code can’t reach a NextPhone number
- Google calls your NextPhone number and reads a code. Find that call in your NextPhone inbox, enter the code → Save
Fi forwards every call (no missed-calls-only option), and only from the Fi app or website. Dial codes and your phone’s settings don’t change Fi forwarding.
NextPhone customer? Open in your appHome phone & landline
AT&T Landline
traditional line
AT&T Phone
Phone-Advanced, Phone for Business
Verizon Fios / Home Phone
Spectrum Home Phone
Xfinity Home Phone
Cox Home Phone
CenturyLink
Frontier
Optimum Home Phone

Windstream
Windstream
72#NextPhone number73#When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on. Some areas use #72 / #73 instead. Forwarding only the calls you miss is set in Kinetic Voice Manager.
NextPhone customer? Open in your appTTTDS Telecom
TDS Telecom
*72NextPhone number*73*92NextPhone number*93When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on.
NextPhone customer? Open in your app
Ziply Fiber
Ziply Fiber
*72NextPhone number*73*92NextPhone number*93When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on. Forwarding only the calls you miss (*92) is available in some areas only.
NextPhone customer? Open in your app
Consolidated Communications
Consolidated Communications
*72NextPhone number*73If the code doesn’t take, your provider’s account portal has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Altafiber
Altafiber
*72NextPhone number*73When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on. Forwarding only the calls you miss is turned on by altafiber when you order it.
NextPhone customer? Open in your app
Hawaiian Telecom
Hawaiian Telecom
*72NextPhone number*73*92NextPhone number*93When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on.
NextPhone customer? Open in your app
WOW!
WideOpenWest
WOW!
WideOpenWest
*72NextPhone number*73When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on.
NextPhone customer? Open in your app
Mediacom
Mediacom
*72NextPhone number*73If the code doesn’t take, your provider’s account portal has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Sparklight
Sparklight
*72NextPhone number*73*92NextPhone number*93
Breezeline
Breezeline
*72NextPhone number*73*42NextPhone number*97After *72, wait for the prompt and press 2, then enter the number. Busy calls forward with *40 (on) / *98 (off).
NextPhone customer? Open in your app
Astound
Astound
*72NextPhone number*73If the code doesn’t take, your provider’s account portal has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
Midco
Midco
*72NextPhone number#*73*92NextPhone number*93
Armstrong
Armstrong
*72NextPhone number*73If the code doesn’t take, your provider’s account portal has Call Forwarding, or chat with us.
NextPhone customer? Open in your app
MetroNet
MetroNet
*72NextPhone number*73*32NextPhone number*82When you dial the code, your phone company calls your NextPhone number once. Your agent answers it, and that turns forwarding on.
NextPhone customer? Open in your app
Google Fiber Phone
Google Fiber Phone
*72NextPhone number*73After *72, GFiber asks for your 4-digit PIN, then the number with a 1 in front.
NextPhone customer? Open in your appCLCanadian landline & cable
Canadian landline & cable
*72NextPhone number*73Works for most Canadian home-phone and cable-voice lines. Your provider may call your NextPhone number once to confirm: your agent answers it, and that turns forwarding on. For forwarding only the calls you miss, Rogers and Telus use *92 (on) / *93 (off); Rogers needs voicemail off for it.
NextPhone customer? Open in your appLandline
any provider
Landline
any provider
*72NextPhone number*73*92NextPhone number*93These are the most common US landline codes. If yours doesn’t take, chat with us and we’ll look up your provider.
NextPhone customer? Open in your appPhone systems & apps

RingCentral
RingCentral
- In the RingCentral app, click your profile picture → Incoming call rules
- All calls: turn on Forward all calls → Incoming calls: Forward the call → enter your NextPhone number. Only missed calls: open Incoming calls under your work hours → If no one answers: Forward the call → enter your NextPhone number. Save
- In the Admin Portal: My Extension → Settings → Phone → Incoming call information. Play announcement tab: Direct calls = Never. Number seen tab: Incoming caller ID. Uncheck Require my pin to answer → Save
- Under Welcome greeting, turn off Screen callers
You need call handling permission from your admin. Don’t add your NextPhone number to a call queue: RingCentral always asks queue calls to press 1.
NextPhone customer? Open in your appGoogle Voice

Grasshopper
Grasshopper
- Sign in to the Grasshopper Admin portal → Call management → Extensions → edit your extension
- Under Call forwarding numbers, click Add call forwarding → enter your NextPhone number, Status: Active, and set Working hours
- Call handling: choose "Calls will connect as soon as you pick up" → Save
- Under Preferences, set the caller ID to the caller’s number → Save
With more than one forwarding number, choose Ring in specific order or Ring simultaneously. True Solo allows 1 forwarding number per extension; other plans up to 15.
NextPhone customer? Open in your app
Ooma
Ooma
- In the Ooma Office End User Portal, go to Settings → Call Handling (desktop app: your name → Settings → Devices)
- When a call comes in: Forward it immediately
- Forward to: My Forwarding number → enter your NextPhone number
- Show: the original caller’s number. Leave "Require key press on answer" unticked → Save
From an Ooma desk phone: dial *72, wait for the prompt, enter the number then #. *74 turns forwarding on and off. Ooma Office can’t send only unanswered calls to an outside number. These are Ooma Office steps; Ooma Telo forwarding needs the Premier plan.
NextPhone customer? Open in your app
Nextiva
Nextiva
- In NextivaONE, click your initials → My Settings → Calls → Forwarding (admins: voice portal → Users → the user → Voice Settings → Forwarding)
- Open Call forwarding (always), (busy) or (unanswered)
- Enter your NextPhone number, pick the rings → Save, then switch it On
From a Nextiva desk phone: *72, the number, then # forwards all calls (*73 off); *92 no answer (*93 off); *90 busy (*91 off). If you use Simultaneous or Sequential Ring instead, untick Answer Confirmation. Forwarding covers direct calls only, not calls from a call group or call center.
NextPhone customer? Open in your app
Zoom Phone
Zoom Phone
- Sign in to the Zoom web portal → Zoom Phone → Settings
- Under Business Hours, click Edit next to Call Handling (repeat under Closed Hours for after-hours calls)
- Add Phone Number → External Number → enter your NextPhone number
- Untick "Require to press 1 before connecting the call" → Save
If Add Phone Number is missing or locked, your admin has to turn on Call Forwarding to External Numbers. Don’t route NextPhone through a call queue: Zoom always asks queue calls to press 1. Extension-only users (no direct number) can’t forward outside Zoom.
NextPhone customer? Open in your app
Microsoft Teams Phone
Microsoft Teams Phone
- In Teams, click Settings and more (…) next to your profile picture → Settings → Calls
- Under Call handling and forwarding, turn on forwarding to a new number, or set where unanswered calls go
- Enter your NextPhone number
- Close Settings to save
Needs a Teams Phone license with a phone number. If the option is missing, your admin controls it in the Teams admin center (calling policy: call forwarding to external phone numbers).
NextPhone customer? Open in your app
Dialpad
Dialpad
- Your Settings → Call Handling & Voicemail → Show Advanced Options
- Under Advanced missed call routing, choose To a team member/ room phone / external number → enter your NextPhone number
- Set Ring duration (how long your Dialpad rings first) → Save
Dialpad asks whoever answers a forwarded call to press 1 first. Your agent presses it, so callers get through. Admins can also route a main line or department to an outside number under Business Hours & Call Routing (Dialpad support enables outside numbers first).
NextPhone customer? Open in your app
Vonage
Vonage
- Sign in at app.vonage.com → your avatar → Settings → Call Forwarding
- Choose Forward All Calls
- Enter your NextPhone number and choose Originating Caller ID → Save
- In your extension settings, turn off Call Screening, Call Announce and Screen Menu
Admins: Admin Portal → Phone System → Extensions → the pencil icon → Call Forwarding.
NextPhone customer? Open in your app
GoTo Connect
GoTo Connect
- Click your profile picture → Settings → Voice → Find me follow me
- Add a ring step with your NextPhone number and set Call Screening to Direct connect
- Turn on Pass-through Caller ID → Save
*73From any GoTo phone you can also dial *72, enter the number at the dial tone, and hang up (*73 turns it off). Admins using an External number node in a dial plan: leave Confirm call pickup off, even though GoTo’s own guide says to turn it on.
NextPhone customer? Open in your app
8x8
8x8
- Open the 8x8 Admin Console → Users → the pencil icon on your extension
- Call forwarding rules → the pencil icon
- Pick Forward all Calls, or When User does not Answer the Call and set the seconds
- Choose Selected Users or External Numbers → enter your NextPhone number with the country code → Save, then save the user profile
You can also set it in 8x8 Work for Desktop: Settings → Account Settings → Call Forwarding Rules. 8x8 passes the caller’s number through.
NextPhone customer? Open in your app
Quo (OpenPhone)
Quo (OpenPhone)
- Settings → Phone numbers → pick your number → Call flow → Edit call flow
- All calls: Default call flow → Forward all calls → enter your NextPhone number → Create new call flow
- Only missed calls (Business and Scale plans): add a Forward call step after Ring users → enter your NextPhone number
- Enable the call flow and check that it shows Live
Forwarded calls keep the caller’s number, count double toward your Quo usage, and work for US and Canadian numbers only.
NextPhone customer? Open in your app
TextNow
TextNow
- Open the TextNow app → main menu (top left) → Settings
- Tap Calling → Call Forwarding
- Turn it on and enter your NextPhone number
Call forwarding needs Ad-Free+ or a TextNow data plan, and forwards to US and Canadian numbers only.
NextPhone customer? Open in your app
Webex Calling
Webex Calling
- Sign in to Webex User Hub (user.webex.com), or in the app go to Settings → Calling → Call Forward
- Go to Settings → Calling → Call settings
- Under Call forwarding, turn it on and pick Forward all calls, Forward calls during busy lines, or Forward calls when unanswered
- Enter your NextPhone number → Save
If you don’t see Call forwarding, your Webex admin has to allow it.
NextPhone customer? Open in your app
magicJack
magicJack
- Sign in at my.magicjack.com
- Open the Call Features tab → Call Forwarding
- Enter your NextPhone number and turn forwarding on
- If Automated Call Screening is on, turn it off
magicJack doesn’t publish its own forwarding guide; these are the my.magicJack menus. Not available on magicOUT-only plans.
NextPhone customer? Open in your app
Community Phone
Community Phone
- On your Community Phone home phone, dial **21*1your NextPhone number#
- Wait for three beeps: forwarding is on
- To turn it off later, dial ##21#
For busy or no-answer forwarding, call Community Phone support at 866-937-2711.
NextPhone customer? Open in your app
Verizon One Talk
business phone system
Verizon One Talk
business phone system
- Sign in to My Business → Manage Account → Product Portals: One Talk
- Under "I want to", choose Manage features → User Features tab → Call Forwarding
- Pick the Always, Busy, or No answer tab and turn on Status for your line
- Phone number: your NextPhone number → Submit
In the One Talk app: menu → Settings → Calling Features → Call Forwarding → turn it on → enter the number → Confirm. From a One Talk phone: **72 forwards all calls (**73 off), **92 calls you don’t answer (**920 off), **90 busy calls (**900 off).
NextPhone customer? Open in your app
AT&T Office@Hand
business phone system
AT&T Office@Hand
business phone system
- Open Office@Hand → Settings → Call Forwarding and Voicemail
- Add your NextPhone number your NextPhone number as a forwarding number, and set your rule (always, after hours, or when no one answers) → Save
- Settings tab → Incoming Call Information → Edit → Play Announcement tab: set Direct Calls to Never → Save
Office@Hand plays a "press 1 to accept" announcement on forwarded calls by default. Setting Direct Calls to Never connects callers straight away. It’s RingCentral under the hood, so newer app versions match the RingCentral steps.
NextPhone customer? Open in your app
Comcast Business Phone
VoiceEdge
Comcast Business Phone
VoiceEdge
- Sign in to My Account as a Business VoiceEdge user
- Go to Feature Settings → Call Forwarding
- Turn on Call Forwarding Always (or Busy, No Answer, or Not Reachable)
- Click the pencil icon → enter your NextPhone number → click the checkmark
From a VoiceEdge desk phone: *72 forwards all calls, *90 busy, *92 no answer. In Sequential Ring, leave Answer Confirmation unchecked.
NextPhone customer? Open in your app
Spectrum Business Phone
Spectrum Business Phone
- Sign in at spectrumbusiness.net as the admin → Services → Business Phone
- Go to Settings → Manage Settings (older accounts: Voice Manager → Manage Voice → Global Call Settings → Call Forwarding → Configure)
- Pick forward all calls, Missed Calls, or Busy Line
- Forward to Phone Number: your NextPhone number → Save
From the desk phone: *72 forwards all calls, *92 calls you don’t answer, *90 busy calls (*73, *93, *91 turn them off). On older Time Warner Cable lines, turn forwarding on in the portal before the codes work. No international destinations. Spectrum Business Connect lines run on RingCentral: use the RingCentral steps.
NextPhone customer? Open in your app
Cox Business Phone
IP Centrex
Cox Business Phone
IP Centrex
- Sign in at myaccount-business.cox.com → the Voice icon under Services
- Call Settings tab → your number → Call Settings → Call Forwarding
- Turn Forward All Calls on → Edit (or choose Busy or No Answer)
- Forward To: your NextPhone number → Save
Voicemail must be off for No Answer forwarding. From the desk phone: *72 forwards all calls (*73 off), *92 calls you don’t answer (*93 off). When you dial *92 or *94, Cox calls your NextPhone number once; your agent answers it, and that turns forwarding on.
NextPhone customer? Open in your app
Optimum Business Phone
Optimum Business Phone
- Sign in to My Optimum Voice → Features tab → Forward My Calls
- Enter your NextPhone number → Save
From the desk phone, *72 and the number also works (*73 off): Optimum calls your NextPhone number once, and your agent answering it turns forwarding on. Outside the NY tri-state area, *92 forwards calls you don’t answer (*93 off). With Hunting on, the main line forwards from the phone only. Continental US only. Hosted Voice: User Portal → My Services → When They Call Me → Call Forwarding.
NextPhone customer? Open in your app
Weave
Weave
- Settings (top right) → Phone → Call Routes (admins only)
- Open your main number’s route
- Change a step, or click [+] to add one → Forwarding Number
- Pick your NextPhone number, set Ring Duration and Forwarded Caller ID → Done → Save Changes

CallRail
CallRail
- Click the Settings icon (left side) → pick your company
- Click the pencil on the tracking number → the pencil on Call Options
- Forward Calls To: Number → your NextPhone number → Save
- Uncheck "Prevent voicemails and automated systems from answering a call" and turn off the Whisper Message
If your advertised number is a CallRail tracking number, change its destination to your NextPhone number instead of forwarding. Numbers on a call flow: Settings → Workflow → edit the Dial step.
NextPhone customer? Open in your app
Avaya Cloud Office
Avaya Cloud Office
- In the RingCentral app, click your profile picture → Incoming call rules
- All calls: turn on Forward all calls → Incoming calls: Forward the call → enter your NextPhone number. Only missed calls: open Incoming calls under your work hours → If no one answers: Forward the call → enter your NextPhone number. Save
- In the Admin Portal: My Extension → Settings → Phone → Incoming call information. Play announcement tab: Direct calls = Never. Number seen tab: Incoming caller ID. Uncheck Require my pin to answer → Save
Avaya Cloud Office runs on RingCentral and its menus match the RingCentral app. Avaya has taken its own help pages down.
NextPhone customer? Open in your app
Aircall
Aircall
- Dashboard → Numbers → pick your number
- Call distribution → Edit (Flow editor)
- Click + → Redirect to → External number
- Enter your NextPhone number with the country code → Publish
Use Redirect to in the number’s call flow. A user’s “Forward call to an external number” setting plays a press-1 prompt that only Aircall Support can turn off.
NextPhone customer? Open in your app
JustCall
JustCall
- Phone Numbers → your number → Call Routing → Call Workflow → Edit
- Click ⊕ after "Incoming call" → Forward Calls
- Choose Phone Number → enter your NextPhone number → Save
- Click Publish, agree, then Publish

Phone.com
Phone.com
- Sign in at my.phone.com → Admin → Numbers
- Click Edit next to your number
- Call handling: Forward to a Number → your NextPhone number
- Click the pen icon: Call Screening off, Voice Tag empty, Caller ID to Display = Caller’s ID → Save

Line2
Line2
- Sign in at line2.com → Call Handling
- Turn Line2 Apps off and Screening off
- Forwarding: turn on "Calls not answered on the Line2 App are forwarded"
- Forwarding Numbers: add your NextPhone number, Enabled → Save
Line2 Standard forwards to one number; Pro and Elite to up to 10.
NextPhone customer? Open in your app
MightyCall
MightyCall
- Settings → Forwarding Numbers
- Add your NextPhone number → Save
- Settings → Additional: turn off "Enable incoming call screening" → Save changes

Talkroute
Talkroute
- Sign in at my.talkroute.com → Settings → Forwarding Phone Numbers → enter your NextPhone number → Add
- Click the gear on your NextPhone number, uncheck "Enable Call Announce & Talkroute Voicemail" → Save Changes
- Manager → edit your number → Go to Users & Numbers → Forwarding Settings + → your NextPhone number → Save Changes
- Advanced Settings → Incoming Caller ID: Caller’s Phone Number
Talkroute turns Call Announce on for every new forwarding number. Step 2 turns it off; with it on, callers wait on a "press 1" prompt.
NextPhone customer? Open in your app
eVoice
eVoice
- Account Manager → Call Scheduling → Line-Based Call Management → pick your line
- "Where do you want your incoming calls to go?" → Another Number → your NextPhone number
- Custom Screening off; "When I receive an incoming call" → Immediately connect
- Caller ID: The caller’s number → Save

net2phone
net2phone
- Click your profile icon → your name (Profile Settings)
- Call Forwarding tab → turn it on → 24/7
- Call Forwarding Options: Forward Only
- Add Forwarding Number → External # → your NextPhone number → Add
- Turn Call Screening off → Save

Intermedia Unite
Intermedia Unite
- In the Unite app, click your profile picture → Call settings
- Call forwarding → Edit → + Create profile
- Any caller, then add Phone number your NextPhone number as the destination
- Any time, any status → turn the profile on → Save changes
- Keep it above the default profile
Not on Unite Basic. Do Not Disturb and away statuses stop forwarding. Admins can set it in HostPilot: Services → Unite → Users → the user → Call forwarding.
NextPhone customer? Open in your app
3CX
3CX
- Open the 3CX Web Client → Settings → Call Forwarding
- Pick the status you’ll use (for example Away)
- Set calls to go to External number → your NextPhone number, for both internal and external calls
- Save, then switch to that status
Use External number, not My mobile, and leave "Also ring my mobile" off.
NextPhone customer? Open in your app
Level365
Level365
- Sign in at app.level365.com → Answering Rules
- Edit the default Time Frame
- Call Forwarding: check Always → enter your NextPhone number
- Leave Call Screening unchecked → Save
For a main number, forward a user’s extension and point the number at that user (Inventory → Phone Numbers → Treatment: User). Don’t use Simultaneous Ring’s Answer confirmation. Forwarding is billed by Level365.
NextPhone customer? Open in your app
CallHippo
CallHippo
- Sign in at web.callhippo.com → Users & Performance → Users
- Click the gear on your user
- Turn on Forward to device → enter your NextPhone number with the country code
- Turn Machine Detection off
- Numbers → gear → turn off "Show CallHippo Number in Incoming Forwarded Calls"
Log out of the CallHippo dialer and app, or calls ring there first.
NextPhone customer? Open in your app
VoIP.ms
VoIP.ms
- DID Numbers → Call Forwarding → Add Forwarding
- Phone Number: your NextPhone number; leave CallerID Override and DTMF blank → save
- DID Numbers → Manage DID → click the pencil on your DID
- Routing: Call Forwarding → pick the entry you made → Apply

GoDaddy Conversations
formerly SmartLine
GoDaddy Conversations
formerly SmartLine
- Open the GoDaddy app → Conversations
- More → Settings → Call & Text → Calling Method
- Choose Cellular Phone Connection → Continue
- Enter your NextPhone number and choose to confirm by call, not text: a texted code can’t reach a NextPhone number
GoDaddy doesn’t pass the caller’s number on forwarded calls: your agent sees your business number instead. Deluxe and Ultimate plans, US only.
NextPhone customer? Open in your app
FreedomVoice
FreedomVoice
- Sign in at weblink.freedomvoice.com
- Settings → Call Forwarding (Delivery) → pick your extension
- Add New Entry → your NextPhone number → Save
- Menus → Call Announce: uncheck Call Announcement, Call Whisper and Caller ID Announce
To skip the auto attendant, set Menu Defaults to send all calls to that extension.
NextPhone customer? Open in your app
UniTel Voice
UniTel Voice
- Extensions → Edit extension 700
- Turn Mobile App off and Forwarding on
- Forwarding Settings → Edit → your NextPhone number, Announcement type: Unannounced → OK → Save
- Settings → Phone Numbers → transfer calls to extension 700

VirtualPBX
VirtualPBX
- Sign in at dash.virtualpbx.com → Users → your user
- New Device: Cell Phone/Landline → enter your NextPhone number with +1
- Device → Advanced → Options: check "Allow use of cellphone voicemail" and "Keep Original Caller-ID" → Save Device
VirtualPBX asks whoever answers a cell or landline device to press 1. "Allow use of cellphone voicemail" turns that off.
NextPhone customer? Open in your app
Kixie
Kixie
- My Profile → Agent Settings → Inbound Call Flow → Edit All
- Forward Devices → Add Number → your NextPhone number → Confirm
- Call Forwarding: Enable Forwarding on, select the device
- Turn Announce Call off → Save
Forwarding starts after the ring time on your other devices, and works on direct lines only.
NextPhone customer? Open in your app
CloudTalk
CloudTalk
- Numbers → My numbers → + Configure (Call Flow column)
- Click + between Call comes in and Call ends → Connect to agents → Redirect
- Enter your NextPhone number and set the seconds to wait
- Save. Don’t add a Change of caller step before it
CloudTalk bills redirected calls as outbound minutes.
NextPhone customer? Open in your appSASecond-line apps
Burner, Hushed, TextPlus
Second-line apps
Burner, Hushed, TextPlus
- Open the app’s Settings → Call Forwarding (a paid feature on most)
- Turn on forwarding
- Enter your NextPhone number → Save
If your app doesn’t offer call forwarding, chat with us and we’ll help you keep the number.
NextPhone customer? Open in your appOPOffice phone system / PBX
Avaya, Mitel, or a managed vendor
Office phone system / PBX
Avaya, Mitel, or a managed vendor
- Email or call whoever manages your phone system
- Ask them to "forward our main line to your NextPhone number, conditional (no-answer) forwarding if supported, otherwise all calls"
- That’s the whole change; it takes them a few minutes
Call Forwarding FAQ
Before you forward
your line.
Quick answers about forwarding any business line
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Forward all calls and your phone never rings, so every call routes straight to your forwarding number. Forward only missed calls, also called no-answer or conditional forwarding, and your phone rings first, then anything you do not pick up rolls over. Most business owners want the second one.
The star code *72 turns on all-calls forwarding on most US landlines and Verizon-network phones. You dial *72, then the forwarding number, and *73 turns it back off. AT&T and T-Mobile phones use a GSM code family such as **21* instead, so the exact code depends on your carrier.
Turning forwarding on is a standard feature and usually free. Some plans meter the forwarded leg like a normal outbound call, so if you forward heavy volume, check how your specific plan treats forwarded minutes.
Usually no. Most carriers and landlines forward with a dial code you enter from the phone. VoIP services like Google Voice, RingCentral, or Ooma set forwarding in their own app or portal instead of a dial code.
Yes. Every forwarding code has a matching off code, and portal-based services have a toggle. You can turn it on and off as often as you like with no penalty.
Yes. NextPhone works with any line that can forward a call, which is essentially all of them, from the big mobile carriers to landlines, cable voice, and business phone systems. Pick your carrier above for the exact steps.