Xfinity call forwarding codes (Comcast home phone and mobile)
Xfinity is Comcast, and Comcast call forwarding depends on which Xfinity product you have. Xfinity Voice, the home phone service, uses a star code you dial from the handset. Xfinity Mobile, the cell service, uses its own star code. Both are shown above.
The confusing part is the naming. Comcast markets home internet and TV as Xfinity, sells phone service as Xfinity Voice, and sells wireless as Xfinity Mobile, all under the Comcast corporate name. If you searched for Comcast call forwarding, you are in the right place.
For all-calls forwarding, the dial code is instant. Forwarding only the calls you miss works on Xfinity Mobile, but not on Xfinity Voice home phone, which is covered below.
NextPhone works with Xfinity Home Phone
The forwarding codes
*72NextPhone number*73*72NextPhone number*73*71NextPhone number*73Already a NextPhone customer? Get these steps with your own number filled in and ready to dial.
Open setupXfinity Voice home phone
Pick up your Xfinity Voice handset, dial the all-calls code shown above, and wait for the confirmation tone. Every call now forwards. Dial the deactivate code to stop it.
Xfinity Voice forwards all calls from the handset. Comcast lists three kinds of forwarding for it, basic, advanced and selective, and none of them forwards only busy or unanswered calls. If you want your desk phone to ring first, forward an Xfinity Mobile line or a phone system instead, or move the number to a service that forwards missed calls.
Xfinity Mobile
Xfinity Mobile is a separate product from Xfinity Voice. It uses the star code shown above for all calls and a separate code for the calls you miss. Spectrum Mobile works the same way, since both run on the Verizon network.
If you are not sure which one you have, check your bill. A line item for Xfinity Voice is the home phone. A line item for Xfinity Mobile is the cell plan.
When the code does not take
If the handset code does nothing, dial the off code, wait for the tone, and enter the code again from scratch. Still nothing? Xfinity support can confirm forwarding is on your plan.
Forwarding set up but calls still not coming through? Our call forwarding troubleshooting guide covers the usual causes and fixes on every carrier.
After the call forwards
A forwarded Xfinity line still needs something to answer it well. Point it at a NextPhone number and an AI receptionist takes every call, whether it is a customer at noon or a new lead at midnight.
It answers questions, books appointments, and captures the details you need, then sends them to you as a text and an email. NextPhone costs a flat 199 dollars a month for unlimited calls.
Xfinity Home Phone FAQ
Before you forward
your line.
Quick answers about forwarding your Xfinity Home Phone line
Still have questions? Contact our support team
On Xfinity Voice home phone, dial *72 your NextPhone number from the handset to forward all calls and *73 to turn it off. Xfinity Voice has no busy or no-answer forwarding code.
Yes. Comcast sells its phone service under the Xfinity Voice brand and its wireless as Xfinity Mobile. The forwarding codes above are the Comcast codes.
Xfinity Mobile uses the star code shown above for all calls and a separate code for missed calls. It runs on the Verizon network, so the codes match Verizon-style star codes.
No. Comcast documents basic, advanced and selective forwarding for Xfinity Voice, and none of them forwards only busy or unanswered calls. Xfinity Mobile can: use its missed-calls code shown above.