Cox call forwarding codes and setup
Cox Home Phone gives you three separate forwarding modes from the handset, more than most cable voice services. Forward every call, forward only when your line is busy, or forward only when you do not answer. The codes are shown above.
That extra control is handy for a small business. You can let the phone ring on your desk, catch what you can, and have only the busy and unanswered calls roll to a receptionist. No portal required for any of it.
Dial the code from your Cox handset, wait for the confirmation tone, and you are set.
NextPhone works with Cox Home Phone
The forwarding codes
*72NextPhone number*73*92NextPhone number*93Already a NextPhone customer? Get these steps with your own number filled in and ready to dial.
Open setupThree modes, all from the handset
The all-calls code forwards everything, so your Cox phone never rings. The no-answer code rings your phone first and forwards only the calls you do not pick up. Cox also has a busy-line code, so calls that arrive while you are already on the phone forward instead of getting a busy signal.
Each mode has its own on and off code, listed above straight from the same data our app uses. Mix them if you want: no-answer plus busy-line together means you catch every call you can and never drop the rest.
Which mode a small business usually wants
If you want the line handed off completely, use all-calls. If you want to keep answering when you are free, use no-answer so the phone rings a few times first. Adding busy-line on top is the belt-and-suspenders option that covers the moment two calls come in at once.
After the call forwards
Once the call forwards, something has to answer it well. Send your Cox line to a NextPhone number and an AI receptionist picks up in under five seconds and takes it from there.
It answers questions, books jobs, and captures who called and what they needed, then texts and emails you the summary. NextPhone has answered more than 1.4 million calls, resolves 90 to 95 percent without needing you, and runs a flat 199 dollars a month with unlimited calls.
Cox Home Phone FAQ
Frequently Asked Questions
Quick answers about forwarding your Cox Home Phone line
On Cox Home Phone, dial *72 your NextPhone number to forward all calls and *73 to turn it off. Cox also has separate codes for no-answer and busy-line forwarding, all shown above.
Yes. Cox has a dedicated no-answer code so your phone rings first and only unanswered calls forward. It also has a busy-line code for calls that arrive while you are on the phone.
Dial *73 for all-calls forwarding. No-answer and busy-line forwarding each have their own deactivate code, listed above.
No. Cox Home Phone forwarding is handled entirely with dial codes from your handset. There is no portal step for the standard modes.
Still have questions? Contact our support team