Spectrum call forwarding codes and setup

Spectrum Home Phone, the Charter cable voice service, forwards calls with the star codes shown above. Pick up the handset, dial one, wait for the tone, and calls route where you want. Turning it off is one more code.

Spectrum has a code for each mode: all calls, busy line, and no answer. Most guides miss the no-answer code, so it is spelled out below.

If you have Spectrum Mobile rather than home phone, that is a different setup, also covered here.

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The forwarding codes

Spectrum Home Phone
Forward all calls
*72NextPhone number
Turn off: *73
Forward only the calls you miss
*92NextPhone number
Turn off: *93
Good to know: Busy calls forward with *90 (on) / *91 (off).

Already a NextPhone customer? Get these steps with your own number filled in and ready to dial.

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All calls or only the ones you miss, from the handset

The all-calls code above is dialed straight from your Spectrum handset and takes effect immediately. That hands the line off completely.

For no-answer forwarding, where your phone rings first and only unanswered calls roll over, dial the no-answer code shown above. Busy-line forwarding is *90 to turn on and *91 to turn off.

Spectrum Mobile is not the same as Spectrum Home Phone

Spectrum Mobile runs on the Verizon network, so it uses Verizon-style star codes, not the home phone code above. If you are forwarding a cell line, use the Verizon codes. If you are forwarding the phone plugged into your wall, use the Spectrum Home Phone code above.

Spectrum is the retail brand for Charter Communications, so anything labeled Charter phone service uses these same codes.

Forwarding set up but calls still not coming through? Our call forwarding troubleshooting guide covers the usual causes and fixes on every carrier.

After the call forwards

Forwarding the line is step one. Giving callers a real answer is step two. Route your Spectrum line to a NextPhone number and an AI receptionist answers and handles the conversation end to end.

It books appointments, answers your common questions, and records the caller name and reason, then texts you a summary. Flat 199 dollars a month, unlimited calls.

Spectrum Home Phone FAQ

Before you forward
your line.

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On Spectrum Home Phone, dial *72 your NextPhone number from the handset to forward all calls and *73 to turn it off. To forward only the calls you do not answer, dial *92 your NextPhone number ; turn it off with *93.

Dial *92 your NextPhone number from your Spectrum handset and wait for the tone. Your phone rings first, and calls you do not answer forward. Turn it off with *93.

Yes. Spectrum is the consumer brand for Charter Communications, so Charter phone lines use the Spectrum forwarding codes above.

Spectrum Mobile runs on the Verizon network and uses Verizon-style star codes, which differ from the Spectrum Home Phone code. Use the Verizon codes for a Spectrum Mobile line.