CenturyLink call forwarding codes and setup
CenturyLink home and business landlines forward calls with the star code shown above. Pick up the phone, dial it, wait for the tone, and every call routes to your forwarding number. One more code turns it off.
CenturyLink has changed hands and names over the years, so these codes also cover Lumen, Brightspeed, and Quantum Fiber lines, along with the old CenturyTel and Embarq territories.
All-calls forwarding works on every CenturyLink line. When you dial the code, CenturyLink calls the number you are forwarding to: answer it, and forwarding is on. A NextPhone number answers it for you.
NextPhone works with CenturyLink
The forwarding codes
*72NextPhone number*73Already a NextPhone customer? Get these steps with your own number filled in and ready to dial.
Open setupAll-calls forwarding is universal
The all-calls code above works on essentially every CenturyLink line. Dial it and your phone stops ringing, with calls going straight to your forwarding number. This is the one to use if you want to hand the line off to a receptionist.
To stop it, dial the deactivate code and wait for the confirmation tone.
No-answer forwarding is not on every line
CenturyLink offers no-answer forwarding, where your phone rings first and only unanswered calls roll over, but it is only active where the feature was added to the line, and CenturyLink does not publish a dial code for it.
If you want it, ask CenturyLink to add no-answer forwarding to your line and set it up. Otherwise use all-calls forwarding.
Forwarding set up but calls still not coming through? Our call forwarding troubleshooting guide covers the usual causes and fixes on every carrier.
After the call forwards
Forwarding sends the call somewhere. A NextPhone number makes sure that somewhere actually helps the caller. The AI receptionist answers and runs the call from greeting to booked appointment.
It answers questions, captures the caller name and reason, and texts you a summary as soon as the call ends. NextPhone costs a flat 199 dollars a month for unlimited calls.
CenturyLink FAQ
Before you forward
your line.
Quick answers about forwarding your CenturyLink line
Still have questions? Contact our support team
Dial *72 your NextPhone number to forward all calls and *73 to turn it off. CenturyLink also offers no-answer forwarding on lines where it has been added; ask CenturyLink to set it up.
Yes. Those are the same network under newer names, along with the old CenturyTel and Embarq lines, and they use the CenturyLink forwarding codes above.
Only where no-answer forwarding has been added to your line, and CenturyLink does not publish a dial code for it. Ask CenturyLink to add and set it up, or use all-calls forwarding.
Dial *73 and wait for the confirmation tone.
