CenturyLink call forwarding codes and setup
CenturyLink home and business landlines forward calls with the star code shown above. Pick up the phone, dial it, wait for the tone, and every call routes to your forwarding number. One more code turns it off.
CenturyLink has changed hands and names over the years, so these codes also cover Lumen, Brightspeed, and Quantum Fiber lines, along with the old CenturyTel and Embarq territories.
All-calls forwarding works on every CenturyLink line. No-answer forwarding depends on how your specific line was provisioned, which is worth knowing before you rely on it.
NextPhone works with CenturyLink
The forwarding codes
*72NextPhone number*73*71NextPhone number*73Already a NextPhone customer? Get these steps with your own number filled in and ready to dial.
Open setupAll-calls forwarding is universal
The all-calls code above works on essentially every CenturyLink line. Dial it and your phone stops ringing, with calls going straight to your forwarding number. This is the one to use if you want to hand the line off to a receptionist.
To stop it, dial the deactivate code and wait for the confirmation tone.
No-answer forwarding is not on every line
CenturyLink offers no-answer forwarding, where your phone rings first and only unanswered calls roll over, but it is only active where the feature was provisioned on the line. On some plans it simply is not turned on.
If the no-answer code does nothing, your line likely does not have that feature. Use all-calls forwarding instead, or ask CenturyLink to add the no-answer feature to your line.
After the call forwards
Forwarding sends the call somewhere. A NextPhone number makes sure that somewhere actually helps the caller. The AI receptionist answers in under five seconds and runs the call from greeting to booked appointment.
It answers questions, captures the caller name and reason, and texts you a summary as soon as the call ends. NextPhone has answered more than 1.4 million calls, resolves 90 to 95 percent without reaching you, and runs a flat 199 dollars a month with unlimited calls.
CenturyLink FAQ
Frequently Asked Questions
Quick answers about forwarding your CenturyLink line
Dial *72 your NextPhone number to forward all calls and *73 to turn it off. CenturyLink also offers no-answer forwarding on lines where it has been provisioned.
Yes. Those are the same network under newer names, along with the old CenturyTel and Embarq lines, and they use the CenturyLink forwarding codes above.
No-answer forwarding is only active where the feature was provisioned. If it does nothing, use all-calls forwarding, or ask CenturyLink to enable no-answer forwarding on your line.
Dial *73 and wait for the confirmation tone.
Still have questions? Contact our support team
