24/7 Call Answering for electricians
Never miss an emergency call or job request. Our AI receptionist handles customer calls professionally and dispatches electricians instantly.
Why electrical contractors are switching to AI answering agents
Most electrical contractors handle calls the same way: your phone rings while you're up a ladder, wrist-deep in a panel, or driving between jobs. You either answer and try to schedule while balancing a flashlight, miss it entirely, or let it roll to voicemail. Some hire a spouse or office manager to answer. A few pay for answering services. All of these "work" but none of them actually book the job.
The real cost shows up in missed emergencies. A homeowner calls at 7 PM because half their house went dark. You're at dinner with family. The call goes to voicemail. They call three other electricians before you check your messages. By morning, someone else has the $800 panel repair. Multiply that by a few times per month and you're leaving serious money on the table.
AI answering agents do what your voicemail can't: they have a conversation. They ask what's happening, determine if it's an emergency, collect the address and contact info, and book the appointment right into your calendar. For true emergencies like burning smells or exposed wires, they can text you immediately while keeping the customer on the line.
For the caller, the difference is huge. Instead of leaving a message and hoping someone calls back, they describe their problem, answer a few questions, and get a confirmed appointment. They hang up feeling taken care of. That peace of mind is often why they hire you instead of whoever calls back first.
The math makes sense for most electrical contractors. You're probably missing 5-10 calls per week you could have booked. At $300-500 per average service call, even capturing one or two extra jobs per month pays for the service many times over. Contractors already paying for answering services often save money while getting better results.
This works whether you're a one-person operation or running a crew. If you're losing jobs because you can't answer the phone while working, AI answering pays for itself quickly.
You can't answer when you're in a panel or on a ladder. Those calls become someone else's revenue.
One missed emergency call costs more than six months of AI answering service.
Emergencies don't wait for business hours. Neither should your phone coverage.
Common electricians calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
β‘Power outage / Partial outage | Anytime, often evenings | Affected areas, burning smell, breaker status, address | Emergency dispatch |
πOutlet or switch not working | Evenings & weekends | Location, age of home, number affected, urgency | Service scheduled |
π‘Lighting installation | Business hours | Fixture type, number of lights, room location | Estimate scheduled |
π Panel upgrade or replacement | Weekday mornings | Current panel size, home age, reason for upgrade | Consultation booked |
π₯Burning smell / Sparking | Anytime | Location, severity, power status, address | Urgent transfer |
πEV charger installation | Business hours | Vehicle type, garage setup, panel capacity | Estimate scheduled |
β"Do you work in my area?" | Anytime | Address, service needed, timeline | Lead captured |
Integrates with your electricians tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
ServiceTitan
Create jobs and dispatch from every call
Housecall Pro
Book appointments and sync customer data
Jobber
Add new clients and schedule service calls
FieldEdge
Create work orders from qualified calls
Google Calendar
Book service calls into available slots
Zapier
Send call data to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantlyβno more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
I was missing half my calls while on job sites. Last week the AI booked three panel upgrades and caught an emergency at 9 PM that I would have slept through. Already paid for itself.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI recognizes emergency indicators (power outage, sparking, electrical fire risk, etc.) and can immediately dispatch electricians while alerting you.
Yes! The AI can book routine electrical work, estimates, and consultations. It checks your availability and confirms appointments instantly.
The AI can collect job details, prioritize emergencies, and route qualified leads to you while capturing all customer information.
The AI works 24/7, including evenings, weekends, and holidays. It can handle emergency calls, dispatch electricians immediately, or schedule callbacks for non-urgent matters.
Yes! The AI can ask qualifying questions about the issue, urgency, and location to prioritize emergencies and route qualified leads to you.
The AI tracks every callback request and ensures you never miss a follow-up. It can schedule callbacks at your preferred times.
Yes! NextPhone integrates with popular scheduling tools. Appointments and customer information sync automatically.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.