24/7 Call Answering for construction companies
Never miss a project inquiry or emergency call. Our AI receptionist handles customer calls professionally and books consultations instantly.
Why construction companies are switching to AI answering agents
Running a construction company means you're rarely at a desk. You're on job sites, meeting with subcontractors, handling inspections, or driving between projects. When your phone rings with a potential $50,000 renovation inquiry, you're often standing in a crawl space or operating equipment. The biggest opportunities call at the worst possible times.
The cost of missed calls in construction is staggering. The average kitchen remodel is $25,000-$75,000. A room addition runs $80,000-$200,000. Commercial build-outs can be six figures. When a homeowner or business owner calls three contractors and two go to voicemail, they book with the one who answered. That's not a missed call—it's a missed $50,000 project.
Traditional answering services don't understand construction. They take a name and number and promise a callback. But the homeowner who's ready to break ground doesn't want to wait—they want to know if you do additions, if you're licensed, and when you can come look at the project. AI answering agents can actually have that conversation.
The AI captures what matters for construction: project type, scope, timeline, budget range, property details. When a commercial client calls about tenant improvements, the AI asks about square footage and deadline. When a homeowner calls about water damage, it recognizes the urgency and can escalate immediately. Every lead comes with context.
After-hours calls are where construction companies see the biggest ROI. A property manager discovers a burst pipe at 9 PM. A homeowner researching contractors on Sunday finds your number. A business owner calls during lunch about expanding their warehouse. These high-intent leads were going to voicemail. Now they're becoming scheduled estimates.
This isn't about replacing your estimators or project managers. It's about making sure every potential project gets captured, qualified, and scheduled before the caller moves on to your competitor.
Every missed call could be a $47,000 project going to your competitor.
Contractors miss two-thirds of calls while on job sites or in meetings.
Most homeowners research and call contractors evenings and weekends.
Common construction companies calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🏠Home renovation / Remodeling inquiry | Evenings, weekends | Project scope, rooms, timeline, budget range | Estimate scheduled |
🏢Commercial build-out / Tenant improvement | Business hours | Square footage, building type, deadline, permit status | Estimate scheduled |
🔨Room addition / New construction | Weekends, evenings | Addition type, lot info, architectural plans, budget | Consultation booked |
🚰Emergency repair / Water damage | Anytime, urgent | Damage type, severity, address, access info | Urgent transfer |
📋Existing client / Project status | Business hours | Project name, question type, callback preference | Callback scheduled |
🛠️Subcontractor inquiry | Business hours | Trade, availability, certifications, contact info | Callback scheduled |
💵"Can you give me a ballpark estimate?" | Anytime | Project details, property info, timeline | Lead captured |
Integrates with your construction companies tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Buildertrend
Create leads and schedule estimates automatically
CoConstruct
Sync project inquiries and client information
Procore
Add new prospects and capture project details
JobNimbus
Create leads from every call automatically
Google Calendar
Book estimates and site visits into available slots
Zapier
Connect to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
I was losing at least one big project a month to missed calls. Now every call gets answered professionally, and I walk onto job sites with estimates already scheduled. Last month alone, I booked three kitchen remodels from calls that came in while I was on a roof.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI can collect project details, schedule consultations, and route qualified leads to your team while capturing all customer information.
The AI recognizes emergency indicators and can immediately route to your emergency line or dispatch team while still capturing all information.
Yes! The AI can book site visits, consultations, and project meetings. It checks your availability and confirms appointments instantly.
The AI works 24/7, including evenings, weekends, and holidays. It can handle project inquiries, dispatch emergencies, or schedule callbacks.
Yes! The AI can ask qualifying questions about project size, timeline, and budget to route qualified leads to your team.
Yes! NextPhone integrates with popular project management tools. Appointments and customer information sync automatically.
The AI can handle subcontractor inquiries, route them to your team, and capture all necessary information for follow-up.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.