24/7 Call Answering for plumbers

Most plumbing companies rely on the owner's cell phone, a dispatcher who's also doing estimates, or an answering service that takes messages. These setups work when you're slow, but they fall apart during busy season or when you're elbow-deep in a repair.

The problem hits hardest when it matters most. A homeowner has water pouring through their ceiling at 9 PM. They call three plumbers. You're on another job and can't answer. Your voicemail says "leave a message." They call the next number, get someone who books them immediately, and that's who shows up. You lost a $2,000 emergency call because you couldn't pick up the phone.

AI answering agents don't just take messages. They ask what's wrong, how urgent it is, and where the customer is located. For emergencies, they can dispatch you immediately or transfer the call. For routine work, they book the job directly into your calendar. The customer gets helped, you get the job.

From the caller's perspective, they reach someone right away who actually listens to their problem. No hold music, no "someone will call you back," no wondering if their message was received. They describe the issue, answer a few questions, and either get dispatched a plumber or walk away with a confirmed appointment.

Plumbers already paying $200-400 per month for answering services that only take messages often find AI costs the same or less, and it actually books work. One emergency job you would have missed covers six months of service.

This works whether you're a solo plumber juggling jobs and phone calls, or a shop with multiple trucks where the dispatcher is overwhelmed. If your phone is going to voicemail during the day, you're losing money.