Mindbody + NextPhone
NextPhone answers your studio calls 24/7, handles class and membership questions, then texts callers your Mindbody booking link.
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NextPhone integration with Mindbody
Overview
Mindbody is where your members discover classes, book sessions, and manage memberships. NextPhone is the AI that answers your studio phone 24/7. When someone calls asking about classes, pricing, or membership options, the AI answers from your current info and texts them your Mindbody link so they can register or sign up. Your front desk stays focused on the people already in the studio.
How it works
Someone calls your yoga studio. NextPhone answers instantly. They ask about beginner classes, whether you offer heated vinyasa, or what a monthly membership costs, the AI answers from your Mindbody schedule and pricing. It asks if they've been before and what they're interested in. Then it texts them a link to your Mindbody page. They browse your schedule, pick a class, and register. No front-desk call needed.
Capabilities
- Answer class questions - callers ask about class types, levels, what to bring, the AI answers from your Mindbody schedule
- Explain memberships - walks callers through your membership tiers, intro offers, and class pack pricing
- Handle schedule inquiries - tells callers when the next class is, who's teaching, and whether there's space
- Text Mindbody booking link - sends your Mindbody link so the caller registers for a class or signs up directly
Most of these calls are the same five questions
Studios running on Mindbody field a predictable set of calls: when is the beginner class, do I need to book ahead, what does a membership cost, can I bring a friend, do you have parking.
Every one of them is answerable from information you already have. None of them needs to interrupt a class or pull someone off the floor.
NextPhone answers all of it from your schedule and membership details, then texts your Mindbody link for anyone ready to book a class or start a membership.
Frequently asked questions
Can it tell callers the class schedule?
Yes, from the schedule you give it. For booking a specific class it sends them your Mindbody link.
Does it handle membership questions?
It answers what you tell it about your membership options and passes anyone who wants to sign up to your booking page.
Can it take payment for a class pack?
No — it never asks for card details. Payment happens in Mindbody.
What if someone calls about an injury or medical concern?
It does not give advice. It takes the details and routes them to a human on your team.
