Fresha + NextPhone
NextPhone answers your salon calls 24/7, handles service and availability questions, then texts callers your Fresha booking link.
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FreshaNextPhone integration with Fresha
Overview
Fresha is where your clients book treatments, with no subscription fees for your business. NextPhone is the AI that answers your phone 24/7. When someone calls, the AI answers questions about services and pricing, qualifies what they need, then texts them your Fresha booking link. The caller books on their own. No staff time on the phone.
How it works
Someone calls your salon. NextPhone answers instantly. They ask about your signature facial, whether you do gel extensions, or what your cancellation policy is, the AI answers from your Fresha service list. It asks what they're looking for and captures their details. Then it texts them a link to your Fresha booking page. They pick their service, choose their preferred time, and book. No phone tag.
Capabilities
- Answer service questions - callers ask about treatments, products, add-ons, the AI answers from your Fresha service menu
- Share pricing - gives callers accurate pricing for each service and any current promotions
- Qualify new clients - asks what service they want, captures their details, flags first-time visitors
- Text Fresha booking link - sends your Fresha link so the caller self-books from your availability
