Last updated: July 2026. Breezy service end date: July 25, 2026. Confirm current details at getbreezy.app.
Breezy is shutting down. If you relied on Breezy's AI receptionist to answer your business calls, you have until July 25, 2026 to find a replacement and move your phone number. That's less than 4 weeks.
Socratic Systems, the company behind Breezy, published an official shutdown announcement at getbreezy.app titled "Breezy is winding down." Billing stopped after June 25. Service ends July 25. The timeline is firm.
This guide covers exactly what you need to do before that date — and where to go if you're a home-services contractor who needs phones covered.
Disclosure: NextPhone is our product. We've included it alongside other options so you can make the decision for yourself.
Step 1: Migration Checklist — Do This Before July 25
These steps have hard deadlines. Don't skip them.
Export your data first. Email founders@getbreezy.app and request a full data export: contacts, call logs, transcripts, and call recordings. Do this immediately — once service ends, access may be gone permanently.
Port your phone number before the 25th. If customers call a Breezy-provisioned number, initiate a port transfer to your new provider now. Number porting takes 3–10 business days and requires your number to remain active during the transfer. Start today to have margin before July 25.
Cancel your Breezy subscription. Stop future charges. If you're on an annual plan, ask Breezy in writing about their annual refund policy for unused months — given the forced shutdown, it's a reasonable ask.
Set up and test your replacement before July 24. Give yourself at least one day of overlap to verify your new setup is working before Breezy goes dark. Don't wait until the deadline.
One contractor reached out to us this week after getting Breezy's shutdown email. They were live on NextPhone within a few hours. If you haven't started, today is the day.
What Was Breezy? (And What You Actually Need to Replace)
Breezy (getbreezy.app, parallel domain getbreezyapp.com for HVAC and home services) was an AI receptionist from Socratic Systems built specifically for home-services contractors — plumbers, HVAC technicians, electricians. It handled conversations across multiple channels: phone calls, SMS, web chat, WhatsApp, Facebook, Instagram, Yelp, Thumbtack, and Google Business messages.
Breezy's plans ran $50/month at entry, $150/month mid-tier, and $750/month at the top.
What contractors mostly used it for: answering inbound phone calls during and after business hours, capturing leads, and pushing data to ServiceTitan, Jobber, HubSpot, or GoHighLevel. The social and web channels were useful for some, but the phone was the main workhorse.
That's the honest framing for picking a replacement. Are you replacing Breezy's full omni-channel inbox — or its core phone-answering capability? The answer determines which replacement fits.
Breezy vs. NextPhone: Side-by-Side
Breezy
NextPhone
Service status
❌ Ends July 25, 2026
✅ Active
Starting price
$50/mo
$199/mo
Top plan
$750/mo
$199/mo (flat)
Pricing model
Tiered by volume
Flat rate, unlimited calls
AI phone answering
✅
✅
SMS to caller
✅
✅ (booking links, directions)
Call transfer to you
✅
✅ (with AI summary)
Appointment booking
✅
✅
Web chat
✅
❌ (phone-first)
WhatsApp / Social inbox
✅
❌
HubSpot
✅
✅ Native
Clio (legal)
✅
✅ Native
ServiceTitan
✅
✅ (bookings)
Housecall Pro
✅
✅ (bookings)
Jobber
✅
✅ via Zapier
GoHighLevel
✅
✅ via Zapier
Salesforce
✅
✅ via Zapier
Picks up in
Fast
Under 5 seconds
Setup time
Same day
Same day
Ongoing development
❌
✅
The gap to know about: Breezy handled web chat and social channels (WhatsApp, Facebook, Instagram, Yelp, Thumbtack, Google Business) from one inbox. NextPhone is phone-first — it answers inbound calls and texts callers during or after the call, but it doesn't manage incoming social or web messages.
For most contractors, that gap doesn't matter much. Revenue comes in on the phone. The estimate requests, the emergency AC call at 9 PM, the callback from a Thumbtack lead who then calls your number directly — those happen over the phone. If you primarily used Breezy to answer calls, NextPhone replaces that directly. If you built workflows around Breezy's social inbox, you'll want a dedicated social messaging tool alongside your phone AI.
NextPhone is built for exactly the same customer Breezy served: home-services contractors who can't answer every call because they're on a job site.
Here's what a typical call looks like. It's 7 PM. A homeowner's water heater stopped working. You're finishing up a job and your phone is in your truck. The homeowner calls your number. NextPhone answers in under 5 seconds, has a real conversation — collects the issue, their address, and whether it's urgent — then either books a callback time or routes the call to your phone with a summary of what they said.
After the call, the lead goes into ServiceTitan or HubSpot. You get an email notification with the full transcript. No voicemail. No missed estimate.
Across the 1,446,980+ inbound calls NextPhone's AI has handled, the most common outcomes — in order — are: a message captured for the business, a call transferred to a human, a new lead recorded, a booking link sent by text, a question answered directly, and an appointment booked. Spam and robocalls are filtered before any of that counts.
Pricing: $199/month, unlimited inbound calls. No usage meter, no overages when calls spike during storm season. Every feature — call transfers, SMS, transcripts, email notifications, integrations — is included at one price.
Hear it: AI answering a real inbound lead
0:00
0:00
A production call — the AI answers, collects the caller's details and reason for reaching out, and wraps up in under 2 minutes. This is the call that used to go to voicemail.
Other Options to Consider
NextPhone isn't the right fit for every situation. Here are a few alternatives if you need something different.
Ruby Receptionists — Human receptionists starting at $245/month for 50 minutes of call time. Better for businesses where every call requires a human voice. Per-minute model means costs scale with volume.
AnswerConnect — US-based human answering service at $325/month for 100 minutes. Solid coverage with live agents. Per-minute billing like Ruby.
Smith.ai — Human and AI hybrid. AI plans start around $97.50/month for 30 calls; human-handled plans start at $292.50/month for 30 calls. Strong for law firms needing native Clio integration.
For contractors who need phone coverage that doesn't bill by the minute, the flat-rate AI path is usually the better call — especially when call volume swings month to month with seasonality.
Frequently Asked Questions
Will Breezy still work after July 25, 2026?
No. Socratic Systems confirmed service ends July 25, 2026. After that date, Breezy will not answer calls. Any phone number Breezy provisioned that hasn't been ported elsewhere will stop working.
How do I port my phone number away from Breezy?
Contact your new provider and initiate a port transfer before July 25. You'll need your account details and the number must remain active during the transfer. Porting typically takes 3–10 business days — don't start this on July 23.
Can I get a refund if I'm on a Breezy annual plan?
Email founders@getbreezy.app and request their annual refund policy in writing. Given that Breezy is ending service before most customers' plans would expire, a prorated refund is a reasonable ask. Get the answer in writing before closing your account.
Does NextPhone handle the same integrations Breezy did for home services?
NextPhone connects natively with HubSpot and Clio. It integrates with ServiceTitan and Housecall Pro for appointment booking. Jobber, GoHighLevel, Salesforce, and 6,000+ other tools connect via Zapier. If your Breezy workflow depended on the social messaging inbox (WhatsApp, Facebook, Instagram), you'll want a separate tool for that side — NextPhone focuses on the phone channel.
How quickly can I get NextPhone set up?
Most contractors are live the same day. You set up your business knowledge base (what services you offer, your hours, your questions), connect your phone number, and NextPhone starts answering. If you're porting a number from Breezy, start the port first — that takes longer than the NextPhone setup.
What happens when a caller needs to speak with a real person?
When a call needs human judgment — an urgent job, a caller who asks to speak with someone, a situation the AI can't fully resolve — NextPhone transfers the call to your phone with a summary of what the caller said. The caller doesn't hit voicemail. They reach you with context already in hand.
