Webhooks + NextPhone

Overview

Webhooks let you connect NextPhone to any system that can receive HTTP requests. When a call ends, NextPhone sends a POST request to your endpoint with 10 structured fields: caller name, phone number, AI-generated summary, full transcript, recording link, call start and end times, duration, outcome, and the number that was called. Use it with Make, n8n, your own server, or any platform that accepts webhooks. Full control over what you do with the data.

How it works

A customer calls your business line. NextPhone answers and captures their info. When the call ends, NextPhone sends a POST request to your webhook URL with a JSON payload containing: caller_name, caller_number, summary, transcript, recording_url, started_at, ended_at, call_duration, outcome, and receiving_number. Your server receives it and does whatever you need, update databases, trigger emails, create records, notify teams. No polling, no delays, data arrives seconds after the call ends.

Capabilities

• POST to any URL - send call data to any endpoint that accepts HTTP POST requests
• 10 data fields per call - caller name, phone number, summary, transcript, recording URL, start time, end time, duration, outcome, and receiving number
• Outcome filtering - only fire webhooks for specific call outcomes, booked, message captured, transferred, or all calls
• JSON payload - clean, structured JSON that any system can parse and process