Avoca Alternatives 2026: 7 AI Receptionists for Home Services, With Prices

The short answer: For most HVAC, plumbing and electrical shops, our pick is NextPhone: a published flat price from $199 a month with unlimited calls, calls answered the same day you sign up, month-to-month, and a direct Jobber connection. Avoca is built for larger ServiceTitan operators that buy through a sales process. If that's you and the job has to land on the ServiceTitan board during the call, compare Broccoli, Sameday and ServiceTitan's own AI Virtual Agent. If you want the AI built into the software you already pay for, try Jobber Receptionist or Housecall Pro's CSR AI. For a person on the line, Abby Connect.

We make NextPhone, so weigh our pick with that in mind. It's ranked first, the other 6 follow in alphabetical order with the same columns, and we say plainly where NextPhone falls short.

Why NextPhone is our pick for most shops

• You see the price before you talk to anyone. Flat plans from $199 a month with unlimited calls, so a heat wave costs what a quiet month does. Avoca doesn't publish a price.
• Live today, not in 2 weeks. Forward your number, the AI reads your website, and calls are answered the same day. 7-day trial, then month-to-month.
• Emergencies reach your on-call tech. It transfers by the rules you write, straight through or with a spoken summary first, and alerts you if a transfer with a summary goes unanswered.
• Fits the software small shops run. On the Growth plan, every call lands in Jobber as a client and a request, and Housecall Pro and ServiceTitan get the call through Zapier.
• 14 languages, Spanish included.

Where it falls short: it is AI-only, with no live agents, and it doesn't book onto the ServiceTitan board while the caller is on the line. If either is a must-have, look at Avoca, Broccoli or ServiceTitan's own agent.

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A sample home-services emergency (a leaking water heater): the AI takes the address and connects the caller to the technician on call.

Why people look for an Avoca alternative

Avoca calls itself "The AI Front Office for Service Businesses." It answers calls, texts and chats around the clock, follows up on new leads, runs outbound campaigns and coaches your human CSRs. Its named customers include Authority Brands, Apex Service Partners and Granite Comfort.

That customer list explains most of the searches for an alternative. Three things come up:

No price before the demo. Avoca's site has no pricing page and no sign-up. The only ways in are "Book a Demo" and "Talk to our AI." Third-party write-ups put it anywhere from $1,000 to more than $5,000 a month, and one rival vendor reports a setup fee. Avoca doesn't confirm any of those numbers, so treat them as rumors until you get a quote in writing.

Weeks, not minutes, to go live. Avoca's own ServiceTitan Marketplace listing says "Most customers are live within 2 weeks of onboarding," with a dedicated customer success manager. That is reasonable for a 40-truck operation rebuilding its call center. It is slow for a 3-truck shop that missed four calls this morning.

Built around ServiceTitan. Its deepest connection is a certified ServiceTitan app that reads your data and books jobs onto the board. Its homepage also shows Housecall Pro and FieldRoutes. Jobber does not appear on Avoca's homepage, and its documentation site was unreachable when we checked, so confirm Jobber support directly before you count on it.

What Avoca does well

Credit where it's due. If you run ServiceTitan at scale, Avoca has real strengths:

• Books onto the board. A certified ServiceTitan app that recognizes existing customers and puts the job on the board, not in an email someone retypes.
• Humans behind the AI. Avoca says its AI handles 80 to 85% of inbound calls and warm-transfers the rest to Avoca-trained CSRs across North America. Their hours and pricing aren't published.
• More than answering. Speed-to-lead replies for web and Google Local Services leads, outbound campaigns, and call coaching for your in-house team.

If that is the job you're hiring for and your budget runs to four figures a month, Avoca belongs on your shortlist. The rest of this page is for everyone else.

Avoca vs Broccoli by the numbers

Avoca and Broccoli are the two best-funded AI front-office companies in home services. Neither publishes revenue or prices. Here is what each has made public:

From each company's funding announcement or homepage unless another source is named.

That money is aimed at the biggest multi-location operators, and the sales process is built for them. None of it tells you what you'd pay.

The 7 Avoca alternatives at a glance

Published prices come from each vendor's own pricing page, as tracked in our Price Index. Integration status and everything marked "not published" was read on each vendor's own site on October 30, 2026.

"Native," "Direct," "Certified app" and "Partner" are each vendor's own description. "Listed" means the vendor names the tool without saying how it connects. Jobber's help center gives two different allowances for the add-on (30 conversations in one article, 100 in another), so check yours. NextPhone's Jobber and Zapier connections are on the $299 Growth plan.

Pick by the reason you're leaving

"I want to see a price first"

Three of the 7 publish one. NextPhone is flat: $199 a month on Pro with unlimited calls, $299 on Growth with integrations and done-for-you setup, $599 on Scale. Sameday starts at $449/month for 500 minutes and doesn't publish its overage rate. Abby Connect bills per minute from $164/month for 50 minutes. Jobber's add-on is $29 for 30 conversations.

Here is what the published prices come to in a normal month (100 calls) and a heat-wave month (300 calls), with 3-minute calls:

Cheapest published plan plus published overage that covers the volume. Jobber counts a "conversation" only when the AI actually talks with the caller, so spam doesn't count. This table treats every call as one conversation. Sameday publishes no overage rate, so 900 minutes uses its 1,000-minute plan.

"I need it live this week"

NextPhone and Abby Connect both have self-serve trials. With NextPhone you forward your existing number, the AI reads your website, and calls are answered the same day. The Jobber and Housecall Pro receptionists switch on inside software you already run. Avoca, Broccoli and Sameday all start with a demo.

"I run Jobber or Housecall Pro, not ServiceTitan"

Your software's own receptionist is the obvious first test, and both have limits worth knowing. Jobber Receptionist books through your Online Booking form and transfers emergencies you define by keyword. One Jobber user on its community forum calls it "sharp, but it is not very flexible. The line of questioning feels locked in." Housecall Pro's CSR AI books jobs onto your calendar and keeps emergency handling always on, but its price isn't published and Spanish is listed as upcoming.

NextPhone connects directly to Jobber: every call lands as a client and a request with the summary and every answer attached. With Housecall Pro it goes through Zapier, which creates the customer, and you get the full summary by text and email to schedule the job.

"I run ServiceTitan and want the job on the board"

This is Avoca's home turf, and only a few alternatives match it. Broccoli has a certified ServiceTitan app that follows your capacity planning. Sameday is a ServiceTitan technology partner. ServiceTitan's own AI Virtual Agent books jobs, memberships and recurring visits 24/7, switches to Spanish, and escalates to your team. Per ServiceTitan's FAQ it can't add notes or transcripts to the booked job, every call is billed whatever its outcome, and it needs qualifying ServiceTitan packages.

NextPhone is weaker here, and we'd rather say so. It reaches ServiceTitan through ServiceTitan's own Zapier app after the call ends, creating the customer and job with the call details. It doesn't check ServiceTitan availability or book onto the board while the caller is on the line.

"I want a person on the call"

Abby Connect is the closest match to Avoca's human-in-the-loop setup: live receptionists and AI share calls, and it lists native ServiceTitan, Housecall Pro and Jobber integrations. The cost is per minute, so a busy month costs more.

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The 7 alternatives, briefly

1. NextPhone (our pick)

Our product. An AI receptionist on flat monthly plans from $199 with unlimited calls, so a heat wave costs what a quiet month does. It transfers emergencies to your on-call number by the rules you write, straight through or with a spoken summary first, and alerts you by text or email if a transfer with a summary goes unanswered. It books routine work live on Google Calendar, Outlook, Calendly, Cal.com, Acuity or OnceHub, or texts the caller your booking link. It speaks 14 languages. Every call lands in Jobber as a client and a request on the $299 Growth plan, and ServiceTitan and Housecall Pro get the call through Zapier on the same plan. Month-to-month, with a 7-day trial. Consider it if you want a fixed bill, calls answered today, and no sales call to get started. Watch for: it is AI-only with no live agents, and it doesn't book onto the ServiceTitan board during the call. More on our HVAC answering service.

2. Abby Connect

A receptionist service where live staff and AI share the calls, billed on minute bundles in which an AI minute counts as half. Consider it if you want a person on most calls and need ServiceTitan, Housecall Pro and Jobber. Watch for the busy-month bill: at 300 calls answered by people, the published plans come to $2,484.

3. Broccoli

Avoca's closest rival. A suite of AI agents for home services (receptionist, CSR, outbound for open estimates and memberships, speed-to-lead, QA and coaching) with a certified ServiceTitan app that books onto the dispatch board. It announced $52 million in funding led by Khosla Ventures on October 28, 2026. No published price and no self-serve sign-up. Consider it if you are a multi-location ServiceTitan operator. Watch for the same sales process as Avoca. Our full write-up is in Broccoli AI alternatives.

4. Housecall Pro CSR AI

Housecall Pro's own AI receptionist, sold as a paid add-on. It answers 24/7, books and reschedules jobs on your calendar, and escalates to a number you choose or to Housecall Pro's paid human agents. It tells callers it's AI at the start of each call. Consider it if you run Housecall Pro and want one vendor. Watch for an unpublished price and no Spanish yet.

5. Jobber Receptionist

Jobber's own AI receptionist. Unlimited on the Plus plan, or $29 a month for 30 conversations on other plans, then $0.79 per conversation. It answers calls and texts 24/7, books through your Online Booking form, and transfers keyword-defined emergencies or texts you an alert. Consider it if you run Jobber and your volume is light. Watch for fixed question flows and the per-conversation charge in busy weeks.

6. Sameday

An AI receptionist for home services and a ServiceTitan technology partner, with direct Housecall Pro and Jobber booking per its own site. From $449/month for 500 minutes. Consider it if you want ServiceTitan booking with a published starting price. Watch for unpublished overage and a demo before you start.

7. ServiceTitan AI Virtual Agent

ServiceTitan's own voice agent for US and Canadian residential shops on qualifying packages with its phone system. It answers 24/7, books jobs, memberships and recurring visits, confirms and reschedules, and switches to Spanish. Calls outside its scope go to a live person: your team, a cell, or an outside answering service. Billed per call, with every call counted whatever the outcome. Consider it if you're already deep in ServiceTitan. Watch for a rate you only learn from ServiceTitan, and no notes or transcripts on the booked job.

Questions to ask on any demo

Whichever you shortlist, get these answered in writing:

1. "What will my bill be in my busiest month?" Per-minute, per-call and per-conversation pricing all look similar at 50 calls and very different at 300.
2. "Show me a 2 AM no-heat call reaching my on-call tech." Not a slide. A real call, with the address passed through before the transfer.
3. "What record lands in my software?" A booked job, a customer, a request, or a note someone has to retype.
4. "What happens to calls the AI can't handle?" Your team, the vendor's people, or a message.
5. "How long until my calls are answered, and what's the contract?" Same day or two weeks, monthly or annual.

For the plumbing-specific version of this comparison, see best AI receptionist for plumbers. For HVAC, see best AI receptionist for HVAC.

Frequently Asked Questions

How much does Avoca cost?

Avoca doesn't publish prices. Its site has no pricing page and every account starts with a demo. Third-party write-ups estimate $1,000 to more than $5,000 a month, which Avoca hasn't confirmed. Ask for the monthly price, the setup fee, overage and contract length in writing.

What is the best Avoca alternative for a small HVAC or plumbing company?

For a shop that wants a published price and to start the same day, NextPhone is flat from $199 a month with unlimited calls and a 7-day trial. If you run Jobber or Housecall Pro, test the receptionist built into your software too. If you need a person on most calls, Abby Connect is the hybrid option.

Which Avoca alternatives book directly into ServiceTitan?

Broccoli (a certified ServiceTitan app), Sameday (a ServiceTitan technology partner) and ServiceTitan's own AI Virtual Agent book into ServiceTitan. Abby Connect lists a native ServiceTitan integration. NextPhone sends each call to ServiceTitan through Zapier after the call, without live booking.

Does Avoca work with Jobber?

Jobber doesn't appear among the integrations on Avoca's homepage, which shows ServiceTitan, Housecall Pro and FieldRoutes. Ask Avoca directly. Jobber Receptionist and NextPhone both connect to Jobber, and NextPhone opens a request on the right client after every call.

Is Avoca AI-only?

No. Avoca says its AI handles 80 to 85% of inbound calls and warm-transfers the rest to its own trained CSRs. NextPhone, Broccoli, Sameday and the Jobber and Housecall Pro receptionists are AI that hand off to your own team. Abby Connect mixes live staff and AI.

How fast can I switch from Avoca?

NextPhone answers calls the same day you forward your number. The Jobber and Housecall Pro receptionists switch on inside your account. Sameday, Broccoli and ServiceTitan's agent go through their own onboarding. Check your Avoca contract's notice period before you set a date.