Broccoli AI Alternatives 2026: 7 AI Receptionists for Home Services, With Prices

The short answer: For most HVAC, plumbing and electrical shops, our pick is NextPhone: a published flat price from $199 a month with unlimited calls, calls answered the same day you sign up, month-to-month, and a direct Jobber connection. Broccoli is built for multi-location home-services companies on ServiceTitan that buy through a sales process. If that's you and the job has to land on the ServiceTitan board during the call, compare Avoca, Sameday and ServiceTitan's own AI Virtual Agent. If you want the AI built into the software you already run, try Jobber Receptionist or Housecall Pro's CSR AI. For a person on the line, Abby Connect.

We make NextPhone, so weigh our pick with that in mind. It's ranked first, the other 6 follow in alphabetical order with the same columns, and we say plainly where NextPhone falls short.

Why NextPhone is our pick for most shops

• You see the price before you talk to anyone. Flat plans from $199 a month with unlimited calls, so a heat wave costs what a quiet month does. Broccoli doesn't publish a price.
• Live today, no demo first. Forward your number, the AI reads your website, and calls are answered the same day. 7-day trial, then month-to-month.
• Emergencies reach your on-call tech. It transfers by the rules you write, straight through or with a spoken summary first, and alerts you if a transfer with a summary goes unanswered.
• Works with Jobber, which Broccoli doesn't list. On the Growth plan, every call lands in Jobber as a client and a request, and Housecall Pro and ServiceTitan get the call through Zapier.
• 14 languages, Spanish included.

Where it falls short: it is AI-only, with no live agents, it doesn't run outbound campaigns for open estimates or memberships, and it doesn't book onto the ServiceTitan board while the caller is on the line. If any of those is a must-have, look at Broccoli, Avoca or ServiceTitan's own agent.

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A sample home-services emergency (a leaking water heater): the AI takes the address and connects the caller to the technician on call.

Broccoli's $52 million raise, by the numbers

On October 28, 2026, Broccoli announced $52 million across a Series A and a Series B, both led by Khosla Ventures, with Y Combinator and Operator Partners also investing. Here is what it made public, next to Avoca, its closest rival:

From each company's funding announcement or homepage unless another source is named. Fortune figures are from its coverage of the raise.

For a contractor shopping for an AI receptionist, the raise changes one thing: you'll see Broccoli's name a lot more. It doesn't change the buying process, and that process is the reason most people search for an alternative.

Why people look for a Broccoli alternative

Broccoli calls itself "more than an AI answering service." It is a suite of named AI agents: an AI receptionist and an AI CSR for inbound calls, outbound agents that chase open estimates, sell memberships and send appointment reminders, speed-to-lead replies for Google Local Services, Yelp and Angi leads, and QA and coaching for your human team.

Three things send people looking elsewhere:

No price before the demo. Broccoli has no pricing page and no sign-up. The only ways in are "Talk to sales" and a 45-minute demo. No credible third party publishes a number either. You learn the price on a sales call.

Built for bigger operations. Its homepage groups customer logos by annual revenue, starting at $2 to 10 million and running up to "Largest enterprises." Named customers include Apex Service Partners, Authority Brands, Any Hour Group, Mr. Electric and Ace Hardware Home Services. That is a different buyer from a 3-truck plumbing shop.

ServiceTitan first. Broccoli's deepest connection is a certified ServiceTitan app. Its homepage also lists Housecall Pro, Salesforce and AccuLynx. Jobber, FieldEdge and Service Fusion don't appear anywhere on its site.

What Broccoli does well

Credit where it's due:

• Books onto the board. Its ServiceTitan Marketplace listing says it follows your capacity planning and books straight onto the dispatch board.
• Goes past answering. Outbound agents work your open estimates and memberships, and fill gaps in the schedule.
• Your own voice. Its Voice Studio, launched in October 2026, can clone a CSR's voice or pick from 30+ voices, in English and Spanish.
• Fast for an enterprise tool. Its listing says most customers go live within a few days and nearly all within a week. Broccoli also says it is SOC 2 compliant.

Independent reviews are thin: we found no Broccoli reviews on G2, Capterra or Trustpilot, only customer quotes on Broccoli's and ServiceTitan's own pages. If you are a multi-location ServiceTitan operator, Broccoli belongs on your shortlist. The rest of this page is for everyone else.

The 7 Broccoli alternatives at a glance

Published prices come from each vendor's own pricing page, as tracked in our Price Index. Integration status and everything marked "not published" was read on each vendor's own site on October 30, 2026.

"Native," "Direct," "Certified app" and "Partner" are each vendor's own description. "Listed" means the vendor names the tool without saying how it connects. Jobber's help center gives two different allowances for the add-on (30 conversations in one article, 100 in another), so check yours. NextPhone's Jobber and Zapier connections are on the $299 Growth plan.

Pick by the reason you're leaving

"I want to see a price first"

Three of the 7 publish one. NextPhone is flat: $199 a month on Pro with unlimited calls, $299 on Growth with integrations and done-for-you setup, $599 on Scale. Sameday starts at $449/month for 500 minutes and doesn't publish its overage rate. Abby Connect bills per minute from $164/month for 50 minutes. Jobber's add-on is $29 for 30 conversations.

Here is what the published prices come to in a normal month (100 calls) and a busy month (300 calls), with 3-minute calls:

Cheapest published plan plus published overage that covers the volume. Jobber counts a "conversation" only when the AI actually talks with the caller, so spam doesn't count. This table treats every call as one conversation. Sameday publishes no overage rate, so 900 minutes uses its 1,000-minute plan.

"I need it live this week"

NextPhone and Abby Connect both have self-serve trials. With NextPhone you forward your existing number, the AI reads your website, and calls are answered the same day. The Jobber and Housecall Pro receptionists switch on inside software you already run. Broccoli, Avoca and Sameday all start with a demo.

"I run Jobber"

Broccoli doesn't list Jobber, so this is the clearest split. Jobber's own Receptionist books through your Online Booking form and transfers emergencies you define by keyword. One Jobber user on its community forum calls it "sharp, but it is not very flexible. The line of questioning feels locked in."

NextPhone connects directly to Jobber: every call lands as a client and a request with the summary and every answer attached, matched to the existing client by phone number when they've called before. Housecall Pro shops get the customer created through Zapier and the full summary by text and email.

"I run ServiceTitan and want the job on the board"

This is where Broccoli is strongest, and only a few alternatives match it. Avoca has a certified ServiceTitan app and its own team of human CSRs behind the AI. Sameday is a ServiceTitan technology partner. ServiceTitan's own AI Virtual Agent books jobs, memberships and recurring visits 24/7, switches to Spanish, and escalates to your team. Per ServiceTitan's FAQ it can't add notes or transcripts to the booked job, every call is billed whatever its outcome, and it needs qualifying ServiceTitan packages.

NextPhone is weaker here, and we'd rather say so. It reaches ServiceTitan through ServiceTitan's own Zapier app after the call ends, creating the customer and job with the call details. It doesn't check ServiceTitan availability or book onto the board while the caller is on the line.

"I want a person on the call"

Abby Connect mixes live receptionists and AI and lists native ServiceTitan, Housecall Pro and Jobber integrations. Avoca also warm-transfers the calls its AI can't handle to its own CSRs. Broccoli escalates to your own staff.

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The 7 alternatives, briefly

1. NextPhone (our pick)

Our product. An AI receptionist on flat monthly plans from $199 with unlimited calls, so a heat wave costs what a quiet month does. It transfers emergencies to your on-call number by the rules you write, straight through or with a spoken summary first, and alerts you by text or email if a transfer with a summary goes unanswered. It books routine work live on Google Calendar, Outlook, Calendly, Cal.com, Acuity or OnceHub, or texts the caller your booking link. It speaks 14 languages. Every call lands in Jobber as a client and a request on the $299 Growth plan, and ServiceTitan and Housecall Pro get the call through Zapier on the same plan. Month-to-month, with a 7-day trial. Consider it if you want a fixed bill, calls answered today, and no sales call to get started. Watch for: it is AI-only with no live agents, it doesn't run outbound campaigns for open estimates or memberships, and it doesn't book onto the ServiceTitan board during the call. More on our plumbing answering service.

2. Abby Connect

A receptionist service where live staff and AI share the calls, billed on minute bundles in which an AI minute counts as half. Consider it if you want a person on most calls and need ServiceTitan, Housecall Pro and Jobber. Watch for the busy-month bill: at 300 calls answered by people, the published plans come to $2,484.

3. Avoca

Broccoli's closest rival, and the bigger of the two: more than $125 million raised at a $1 billion valuation, announced April 2026. AI that answers calls, texts and chats, plus speed-to-lead, outbound campaigns and CSR coaching, with a certified ServiceTitan app. Avoca says its AI handles 80 to 85% of inbound calls and warm-transfers the rest to Avoca-trained CSRs. No published price, and its ServiceTitan listing says most customers go live within 2 weeks. Consider it if you want human backup from the vendor itself. Watch for the sales process. Our full write-up is in Avoca alternatives.

4. Housecall Pro CSR AI

Housecall Pro's own AI receptionist, sold as a paid add-on. It answers 24/7, books and reschedules jobs on your calendar, and escalates to a number you choose or to Housecall Pro's paid human agents. It tells callers it's AI at the start of each call. Consider it if you run Housecall Pro and want one vendor. Watch for an unpublished price and no Spanish yet.

5. Jobber Receptionist

Jobber's own AI receptionist. Unlimited on the Plus plan, or $29 a month for 30 conversations on other plans, then $0.79 per conversation. It answers calls and texts 24/7, books through your Online Booking form, and transfers keyword-defined emergencies or texts you an alert. Consider it if you run Jobber and your volume is light. Watch for fixed question flows and the per-conversation charge in busy weeks.

6. Sameday

An AI receptionist for home services and a ServiceTitan technology partner, with direct Housecall Pro and Jobber booking per its own site. From $449/month for 500 minutes. Consider it if you want ServiceTitan booking with a published starting price. Watch for unpublished overage and a demo before you start.

7. ServiceTitan AI Virtual Agent

ServiceTitan's own voice agent for US and Canadian residential shops on qualifying packages with its phone system. It answers 24/7, books jobs, memberships and recurring visits, confirms and reschedules, and switches to Spanish. Calls outside its scope go to a live person: your team, a cell, or an outside answering service. Billed per call, with every call counted whatever the outcome. Consider it if you're already deep in ServiceTitan. Watch for a rate you only learn from ServiceTitan, and no notes or transcripts on the booked job.

Questions to ask on any demo

Whichever you shortlist, get these answered in writing:

1. "What will my bill be in my busiest month?" Per-minute, per-call and per-conversation pricing all look similar at 50 calls and very different at 300.
2. "Show me a 2 AM burst-pipe call reaching my on-call tech." Not a slide. A real call, with the address passed through before the transfer.
3. "What record lands in my software?" A booked job, a customer, a request, or a note someone has to retype.
4. "What happens to calls the AI can't handle?" Your team, the vendor's people, or a message.
5. "How long until my calls are answered, and what's the contract?" Same day or two weeks, monthly or annual.

For the plumbing-specific version of this comparison, see best AI receptionist for plumbers. For HVAC, see best AI receptionist for HVAC.

Frequently Asked Questions

How much does Broccoli AI cost?

Broccoli doesn't publish prices. Its site has no pricing page, and every account starts with a sales call or a 45-minute demo. We found no credible third-party price either. Ask for the monthly price, any setup fee, usage limits and contract length in writing.

How much did Broccoli raise?

Broccoli announced $52 million on October 28, 2026: a $22 million Series A and a $30 million Series B, both led by Khosla Ventures, with Y Combinator and Operator Partners. Fortune reported a $300 million valuation from an unnamed source, and Broccoli declined to comment.

What is the best Broccoli alternative for a small HVAC or plumbing company?

For a shop that wants a published price and to start the same day, NextPhone is flat from $199 a month with unlimited calls and a 7-day trial. If you run Jobber or Housecall Pro, test the receptionist built into your software too. If you need a person on most calls, Abby Connect is the hybrid option.

Does Broccoli work with Jobber?

Jobber doesn't appear on Broccoli's site, which lists ServiceTitan, Housecall Pro, Salesforce and AccuLynx. Jobber Receptionist and NextPhone both connect to Jobber, and NextPhone opens a request on the right client after every call.

What's the difference between Broccoli and Avoca?

Both sell AI agents for home services through a demo, both have certified ServiceTitan apps, and neither publishes prices. Avoca is larger ($125 million+ raised at a $1 billion valuation) and adds its own human CSRs for the calls its AI can't handle. Broccoli escalates to your staff and adds outbound agents for estimates, memberships and reminders.

Which Broccoli alternatives book directly into ServiceTitan?

Avoca (a certified ServiceTitan app), Sameday (a ServiceTitan technology partner) and ServiceTitan's own AI Virtual Agent book into ServiceTitan. Abby Connect lists a native ServiceTitan integration. NextPhone sends each call to ServiceTitan through Zapier after the call, without live booking.