Grow your business, not your bill.
Every call answered the way you'd want it handled, at one flat monthly price. Set it up yourself, or have us build it for you.
Pro
You set it up yourself, in 5 minutes.
- Answers every call, 24/7
- Trained on your business & website
- 30 voices · 14 languages
- New number, or keep your own
- Unlimited calls & users
- Books into Google, Outlook
- Asks your intake questions
- Transfers calls to your team
- Texts callers links & confirmations
- Every call recorded & transcribed
- SMS & email alerts on every call
7 days free · You set it up
Growth
We set it up, test it and tune it for you.
- Everything in Pro
- We build your agent for you
- You test it, we tune it
- Updates your CRM, including HubSpot, Clio
- Zapier, Make, webhooks & API: 100+ tools
- Up to 10 transfer destinations
- Priority support
We set it up for you · Live in days
Scale
For complex call flows and custom routing.
- Everything in Growth
- Custom call flows & routing
- 10+ transfer destinations
- 2-way texting from your number
- Custom integrations for your stack
For multiple offices, lines and routing rules
Need a custom setup?
Multiple locations, custom integrations or an annual agreement. We'll build a plan around your team.
Compare Plans
Everything in each plan
What each plan includes. No per-minute pricing, no overage fees, no fine print.
| Feature | Pro | Growth | Scale |
|---|---|---|---|
| Usage & billing | |||
| Included calls | Unlimited | Unlimited | Unlimited |
| Per-minute charges | None | None | None |
| Overage fees | None | None | None |
| Team members | Unlimited | Unlimited | Unlimited |
| Setup | |||
| Who builds your agent | You | Our team | Our team |
| Time to go live | 5 minutes | A few days | A few days |
| Setup fee | None | None | None |
| Free 30-min onboarding call with our team | |||
| We test it before it goes live, then tune it on your real calls | |||
| Answering | |||
| 24/7 call answering | |||
| Trained on your business & website | |||
| Multilingual answering | |||
| 30 voices to choose from | |||
| Spam filtering | |||
| Handles multiple calls at once | |||
| Keep your number or get a new one | |||
| Appointment booking | |||
| Books into Google & Outlook calendars | |||
| Booking platforms: Calendly, Acuity, Cal.com, OnceHub | |||
| Appointment confirmations texted to caller | |||
| Intake & qualification | |||
| Custom intake questions | |||
| Asks only what fits each call | |||
| Lead qualification & message taking | |||
| Remembers repeat callers | |||
| Transfers & routing | |||
| Transfers to your team or anyone you choose | |||
| Warm & announced transfers | |||
| People the AI can transfer to | Up to 10 | Up to 10 | 10+ |
| Custom call flows & routing | |||
| Routing by VIP caller, staff, role, or schedule | |||
| Texting & outbound | |||
| During-call texts: booking links & more | |||
| Post-call texts: thank-you & follow-ups | |||
| 2-way SMS conversations from the dashboard | |||
| Outbound calls & texts from your business number | |||
| Apps & access | |||
| Web dashboard | |||
| iOS app | |||
| Integrations | |||
| CRM & intake: Clio Manage, Clio Grow, HubSpot, GoHighLevel, ServiceTitan + more | |||
| Your CRM updated after every call | |||
| Zapier, Make, webhooks & API: 100+ tools | |||
| Multiple integrations working together | |||
| Custom integrations built to your stack | |||
| Insights & notifications | |||
| Recordings, transcripts & AI summaries | |||
| Call analytics dashboard | |||
| Real-time call notifications | 1 recipient | 3 SMS + 4 email | Custom |
| Ad call tracking: Google Ads, LSA & more | |||
| Service & support | |||
| Help forwarding or porting your existing number | |||
| Support | Email & in-app chat | Priority | Fastest response |
| Integrations configured for you: CRM, calendar & intake | |||
| Extra numbers for offices, departments & locations | |||
Usage & billing
- Included callsUnlimited
- Per-minute chargesNone
- Overage feesNone
- Team membersUnlimited
Setup
- Who builds your agentYou
- Time to go live5 minutes
- Setup feeNone
- Free 30-min onboarding call with our team
- We test it before it goes live, then tune it on your real calls
Answering
- 24/7 call answering
- Trained on your business & website
- Multilingual answering
- 30 voices to choose from
- Spam filtering
- Handles multiple calls at once
- Keep your number or get a new one
Appointment booking
- Books into Google & Outlook calendars
- Booking platforms: Calendly, Acuity, Cal.com, OnceHub
- Appointment confirmations texted to caller
Intake & qualification
- Custom intake questions
- Asks only what fits each call
- Lead qualification & message taking
- Remembers repeat callers
Transfers & routing
- Transfers to your team or anyone you choose
- Warm & announced transfers
- People the AI can transfer toUp to 10
- Custom call flows & routing
- Routing by VIP caller, staff, role, or schedule
Texting & outbound
- During-call texts: booking links & more
- Post-call texts: thank-you & follow-ups
- 2-way SMS conversations from the dashboard
- Outbound calls & texts from your business number
Apps & access
- Web dashboard
- iOS app
Integrations
- CRM & intake: Clio Manage, Clio Grow, HubSpot, GoHighLevel, ServiceTitan + more
- Your CRM updated after every call
- Zapier, Make, webhooks & API: 100+ tools
- Multiple integrations working together
- Custom integrations built to your stack
Insights & notifications
- Recordings, transcripts & AI summaries
- Call analytics dashboard
- Real-time call notifications1 recipient
- Ad call tracking: Google Ads, LSA & more
Service & support
- Help forwarding or porting your existing number
- SupportEmail & in-app chat
- Integrations configured for you: CRM, calendar & intake
- Extra numbers for offices, departments & locations
AI Answering Service vs. Alternatives
Everything Included vs. the Alternatives
See what 200 calls per month actually costs, and what you get, with each option.
| NextPhone | Traditional Answering Services | In-House Receptionist | |
|---|---|---|---|
| Pricing model | Flat rate, unlimited calls | Per-minute / per-call | Salary + benefits |
| 24/7 coverage | Extra cost | ||
| Setup time | 5 minutes on your own, a few days done for you | 1–2 days | 2–4 weeks |
| Free trial | 7 days | Rarely | |
| Appointment booking | Some | ||
| Lead qualification | Basic | Varies | |
| SMS follow-up | Manual | ||
| Recordings, transcripts & summaries | Extra cost | ||
| Voicemail-to-text | Some | ||
| Spam filtering | |||
| Integrations | 100+ | Limited | |
| Dedicated phone number | Extra cost | ||
| Outbound calls (mobile app) | |||
| AI voice selection | 30 voices | ||
| Call analytics dashboard | |||
| Contact management | Manual | ||
| Custom intake questions | Varies | ||
| Team access |
| Feature | NextPhone | Answering service | In-house |
|---|---|---|---|
| Pricing model | Flat rate, unlimited calls | Per-minute / per-call | Salary + benefits |
| 24/7 coverage | Extra cost | ||
| Setup time | 5 minutes on your own, a few days done for you | 1–2 days | 2–4 weeks |
| Free trial | 7 days | Rarely | |
| Appointment booking | Some | ||
| Lead qualification | Basic | Varies | |
| SMS follow-up | Manual | ||
| Recordings, transcripts & summaries | Extra cost | ||
| Voicemail-to-text | Some | ||
| Spam filtering | |||
| Integrations | 100+ | Limited | |
| Dedicated phone number | Extra cost | ||
| Outbound calls (mobile app) | |||
| AI voice selection | 30 voices | ||
| Call analytics dashboard | |||
| Contact management | Manual | ||
| Custom intake questions | Varies | ||
| Team access |
How our flat price compares
What 100 and 300 calls a month cost on each provider's cheapest published plan, read from their own pricing pages.
| Provider | 100 calls (300 min) | 300 calls (900 min) |
|---|---|---|
NextPhone AI receptionist | $199 Pro, $0.66/min | $199 Pro, $0.22/min |
Smith.ai AI Receptionist AI receptionist smith.ai/pricing/ai-receptionist, read Oct 5, 2026 | $212.50 Pro (75 calls), $0.71/min | $500 Pro (300 calls), $0.56/min |
PATLive Live answering service patlive.com/pricing, read Oct 5, 2026 | $479 300 minutes, $1.60/min | $1,475 500 minutes, $1.64/min |
Posh Live answering service posh.com/pricing, read Oct 5, 2026 | $630 200 minutes, $2.10/min | $1,755 Lavish (500 minutes), $1.95/min |
Ruby Live answering service ruby.com/plans-and-pricing, read Oct 5, 2026 | $1,160 200 minutes, $3.87/min | $3,127.50 750 minutes, $3.48/min |
Smith.ai Virtual Receptionists Live answering service smith.ai/pricing/receptionists, read Oct 5, 2026 | $915 90 calls, $3.05/min | $2,100 300 calls, $2.33/min |
AI Receptionist FAQ
Before you forward
your line.
The practical details before putting NextPhone on your business line.
Still have questions? Contact our support team
Pick Pro if you want to set it up yourself today. Pick Growth if you want us to build and test it for you, or connect it to your CRM or booking tool. Law firms usually pick Growth.
You answer a short questionnaire: what callers ask, what you need to know before a call reaches you, and who takes transfers. We build the first version of your agent within 48 hours. You call it a few times and tell us what to change. We adjust it, and it goes live within a few days.
Truly unlimited calls at one flat rate: no per-minute charges, no overage, no surprise bills. A busy month costs exactly the same as a slow one.
Yes. Month-to-month, no contracts, no cancellation fees.
Yes. Start a 7-day free trial (cancel before it ends and you're not charged), hear a personalized test call in seconds by entering your website, or book a live demo.
Yes. Pay yearly and save about 17%: Pro is $1,990 a year ($166/mo), Growth is $2,990 a year ($249/mo), Scale is $5,990 a year ($499/mo).
Most don't realize it, and those who do prefer an instant answer over voicemail. You can have it mention it's an assistant if you'd rather, and anyone who wants a human is transferred on the spot.
It's trained on your website, services, pricing, and policies, so it answers like someone who knows your business, from trades and law firms to salons, real estate, and restaurants.
It transfers to you or your team instantly, or takes a message if no one's available. If a caller is confused, upset, or asks something unusual, they're never stuck. You set the rules.
Yes. Forward your existing line (business, cell, or landline) to NextPhone, or get a new number in any area code. Both work.
Yes. The NextPhone iOS app is included on every plan. See calls, transcripts, and notifications from your pocket.
Yes. On Scale, the NextPhone app lets you call and text from your business number, so your personal cell stays private.
On Scale, 2-way SMS lets you and your team send and receive texts from your business number right in the dashboard, alongside the confirmations and follow-ups the AI already sends on every plan.
We run on the most advanced AI models, paired with our own proprietary engine. Anyone can spin up a basic voice agent. The hard part is one that's tuned to exactly how your business runs and stays simple to adjust as you grow. That's what we obsess over.
Run your business,
not your phone.
Unlimited calls. Cancel anytime.