Lawmatics + NextPhone: every call becomes a new prospect
NextPhone answers your firm's calls 24/7, runs your intake, and files a new prospect in Lawmatics with the full call summary and every answer — kicking off your intake automations before you're back at your desk.
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NextPhone integration with Lawmatics
Overview
Lawmatics is the intake, CRM, and marketing-automation platform law firms use to turn leads into signed clients. NextPhone is the AI receptionist that answers your firm's phone 24/7 and does the intake a paralegal would. When a potential client calls, the AI answers their questions, runs your intake questions, and files a brand-new prospect in Lawmatics — with the caller's details, your practice-area information, and the full call summary and answers. That new prospect kicks off everything you've built in Lawmatics: pipelines, tasks, and email or text nurture. Your team wakes up to qualified prospects already moving through intake, not a voicemail to transcribe.
How it works
A potential client calls your firm at 9 PM. NextPhone answers on the first ring, handles their questions about your practice areas and fees, and runs your intake — matter type, incident date, opposing parties, urgency. The moment the call ends, a new prospect appears in Lawmatics with the caller's name, phone, and email, your practice-area details, and the full summary and every answer. Lawmatics then runs your automations — assigning the matter, sending your intake email, starting the nurture sequence — before you're even back at your desk.
Capabilities
- Answer & qualify - callers ask about your practice areas, fees, and process; the AI answers from your firm info and runs your intake questions
- Create the prospect - every qualified call files a brand-new prospect in Lawmatics, so no lead sits in a voicemail
- Capture the full intake - the caller's name, phone, email, and your practice-area details, captured on every call
- Summary and answers on the prospect - the AI call summary and every intake answer land on the prospect for your team to read
- Kick off your automations - a new prospect triggers the Lawmatics pipelines, tasks, and email or text sequences you already run
Every call, a fully-formed prospect
The prospect doesn't arrive as a name and number for someone to chase. It arrives with the caller's contact details, your practice-area information, and a clean write-up of the call: the AI's summary followed by every intake answer, in the order your team reads them.
Because it lands the instant the call ends, your intake automations fire immediately — the matter gets assigned, the intake email goes out, and the nurture sequence starts while the caller still has your firm top of mind.
Every call creates its own prospect, so nothing merges together or gets lost, even for callers who never leave an email.
We set it up for your firm
You don't configure anything. Our team maps your practice areas and intake questions into Lawmatics the best way for how your firm works, and gets you live fast. Tell us how you want callers handled — we handle the rest.
Frequently asked questions
Does NextPhone create a new prospect in Lawmatics for every call?
Yes. At the end of each qualified call, a brand-new prospect appears in Lawmatics with the caller's contact details, your practice-area information, and the AI summary plus every intake answer. Each call files its own prospect, even when the caller didn't leave an email.
Will a new prospect trigger my Lawmatics automations?
Yes. The prospect enters Lawmatics exactly like a new intake lead, so it kicks off the pipelines, tasks, and email or text sequences you've already built — matter assignment, intake emails, nurture, and more.
What information ends up on the prospect?
The caller's name, phone, and email, your practice-area details, and a clean write-up of the call: the AI summary followed by every intake answer. You choose whether the call recording and full transcript ride along too.
How does setup work?
We handle it for you. Our team maps your intake into Lawmatics, tailored to your practice areas and how your firm works — you don't configure anything, and you're live fast.
Can NextPhone also book consultations?
The Lawmatics integration files a prospect and hands off to your intake automations. If you want the AI to book consultations directly on your calendar during the call, pair it with our Clio integration or a calendar integration.
