24/7 Call Answering for salons and spas
Never miss an appointment request or customer call. Our AI receptionist handles customer calls professionally and books appointments instantly.
Why salons are switching to AI answering agents
Most salons handle calls the same way they always have: stylists pick up between clients, or calls go to voicemail when everyone is busy. Some use a front desk person, but they are juggling check-ins, checkout, and retail sales. It works, but calls slip through the cracks every day.
The real problem is timing. Your best stylists are elbow-deep in foils when the phone rings. Walking away mid-color to answer means rushing the service or letting it ring. And those missed calls are not random. They are people ready to book, often calling during lunch or after work when your chairs are full.
AI answering handles calls while your team focuses on clients. It checks your booking system, finds open slots, and confirms appointments in real time. The caller gets booked immediately instead of leaving a voicemail that sits there until someone has a free moment.
From the client side, the difference is huge. Instead of calling three salons and booking whoever answers first, they get a friendly conversation and walk away with a confirmed time. No phone tag, no waiting for a callback that might come tomorrow.
For salons already stretched thin, the math makes sense. A receptionist costs $15-20 per hour. AI answering costs a fraction of that and never calls in sick, never puts someone on hold, and works nights and weekends when many clients prefer to call.
This works whether you are a single-chair booth rental or a multi-location salon. If your stylists are losing clients to voicemail, AI answering is worth a look.
Your stylists can focus on clients instead of running to grab the phone between appointments.
When everyone is with clients, calls go to voicemail. Most people just call the next salon.
AI checks availability and confirms the appointment before they finish their coffee.
Common salons & spas calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
✂️Haircut appointment | Lunch hours, evenings | Service type, stylist preference, date/time | Appointment booked |
🎨Color or highlights booking | Evenings, weekends | Service type, current hair color, desired look | Appointment booked |
❓"Do you have anything today?" | Anytime | Service needed, flexibility, contact info | Info provided |
💅Spa or nail service inquiry | Business hours | Service type, add-ons, preferred date | Appointment booked |
🔄Reschedule or cancel | Anytime | Original appointment, reason, new preference | Callback scheduled |
💰Pricing question | Business hours | Service interest, hair length, contact info | Info provided |
👰Wedding or event styling | Evenings, weekends | Event date, party size, services needed | Consultation booked |
Integrates with your salons & spas tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Vagaro
Book appointments and sync client profiles
Booksy
Check availability and confirm bookings
Fresha
Create appointments in real time
Boulevard
Sync schedules and client history
Google Calendar
Book into available time slots
Zapier
Send data to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
We were losing bookings every time the phone rang mid-appointment. Now clients get booked instantly while we finish what we started. We picked up about 25 new appointments in the first month just from calls we would have missed.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI can book appointments, check stylist/therapist availability, and confirm bookings. It integrates with your scheduling system.
Yes! NextPhone integrates with popular salon management systems. Appointments and customer information sync automatically.
Yes! The AI can send automated appointment reminders via text and email, which helps reduce no-shows by up to 28%.
The AI works 24/7, including evenings, weekends, and holidays. It can handle appointment requests or schedule callbacks.
The AI can answer questions about services, pricing, and availability. For specific questions, it routes to your team.
The AI tracks every callback request and ensures you never miss a follow-up. It can schedule callbacks at your preferred times.
Yes! The AI can handle both new client inquiries and existing client appointment requests, routing them appropriately.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.