24/7 Call Answering for restaurants
Never miss a reservation request or customer call. Our AI receptionist handles customer calls professionally and books reservations instantly.
Why restaurants are switching to AI answering agents
Most restaurants handle phone calls the same way they always have: someone at the host stand picks up between seating guests, or the phone rings until voicemail kicks in during the dinner rush. It works when things are slow, but Friday night at 7 PM? That phone is ringing off the hook while your host is juggling a waitlist and walk-ins.
The math is brutal. A four-top at $80 average ticket calls to book a reservation. Your host is busy, the phone rings six times, and they hang up. They call the place down the street instead. Multiply that by a dozen missed calls on a busy weekend, and you're leaving thousands on the table every month.
AI answering handles what your staff can't during peak hours. It books reservations directly into OpenTable or Resy, answers questions about hours and menu options, and captures large party inquiries for follow-up. Your host stays focused on the guests in front of them while every phone call still gets handled.
From the caller's perspective, they get an answer on the first ring instead of holding or hitting voicemail. They ask for Saturday at 7, get offered 7:30, and confirm in 30 seconds. No phone tag, no waiting, no calling your competitor because you didn't pick up.
For restaurants already stretched thin on staffing, this isn't about replacing anyone. It's about making sure your busiest nights don't cost you bookings. The phone gets answered every time, reservations land in your system automatically, and your team stays focused on hospitality.
This works for fine dining spots that can't afford to miss a $200 table, and for neighborhood places drowning in takeout calls. If your phone rings more than your host can handle, it's worth testing.
Friday and Saturday dinner rushes mean missed calls and lost reservations.
One missed reservation on a busy night adds up fast over a month.
Every call answered on the first ring, even during the dinner rush.
Common restaurants calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🍽️Reservation request | Afternoons, evenings | Party size, date, time preference, special occasions | Reservation booked |
👥Large party / Private event | Business hours | Guest count, event type, date, budget, contact info | Callback scheduled |
🕐Hours and location | Anytime | None needed | Info provided |
📋Menu and dietary questions | Afternoons, evenings | Dietary restrictions, allergies noted | Info provided |
🥡Takeout order inquiry | Lunch hours, evenings | Order details, pickup time, contact info | Order confirmed |
🔄Reservation change / Cancel | Anytime | Original booking details, new preferences | Callback scheduled |
🎂Special occasion planning | Business hours | Occasion type, date, special requests | Reservation booked |
❓"Do you have availability?" | Anytime | Party size, preferred date and time | Info provided |
Integrates with your restaurants tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
OpenTable
Book reservations directly into available slots
Resy
Sync reservations and check real-time availability
Toast
Connect guest data and reservation history
SevenRooms
Add guest profiles and booking notes
Google Calendar
Block off private events and large parties
Slack
Get instant alerts for large party requests
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
Our host was drowning during Friday dinner service, and we were missing half our phone calls. Now every reservation gets booked automatically, and we've added 15-20 covers per weekend we used to lose.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI can book reservations, check availability, and confirm bookings. It integrates with your reservation system and confirms instantly.
Yes! NextPhone integrates with popular reservation systems. Reservations and customer information sync automatically.
The AI can answer common questions about menu, hours, location, and policies. For specific questions, it routes to your team.
The AI works 24/7, including evenings, weekends, and holidays. It can handle reservation requests or schedule callbacks.
The AI can collect special dietary requests and preferences, ensuring they're included when booking reservations.
The AI tracks every callback request and ensures you never miss a follow-up. It can schedule callbacks at your preferred times.
The AI can handle takeout and delivery inquiries, route orders to your team, and capture all customer information.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.