24/7 Call Answering for fitness centers
Never miss a membership inquiry or member call. Our AI receptionist handles customer calls professionally and manages inquiries instantly.
Why fitness centers are switching to AI answering agents
Every missed call is a missed membership. When potential members call to ask about pricing, class schedules, or facility tours, they expect immediate answers. If they reach voicemail, they're already searching for the next gym.
Traditional receptionists can't be everywhere at once. Peak hours mean long hold times. Early mornings and late nights mean missed opportunities. And every unanswered call during a workout class is revenue walking out the door.
Fitness centers lose an estimated 35% of membership inquiries to missed calls. That's thousands of dollars in recurring monthly revenue disappearing before you even know it existed.
AI answering agents change the game. They answer every call instantly, 24/7, with complete knowledge of your membership options, class schedules, and amenities. No hold times. No voicemail. No lost leads.
Beyond capturing leads, AI agents handle the repetitive questions that consume staff time: class times, hours of operation, pricing tiers, cancellation policies. Your team can focus on member experience and sales.
The ROI is immediate. One new member at $50/month covers your entire AI answering cost. Every additional conversion is pure profit added to your bottom line.
Average member stays 24 months at $100/month lifetime value
Front desk overwhelmed during busy class transitions
They call the next gym on their list instead
Common fitness centers calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🏋️Membership Inquiry | All day, peaks 5-8pm | Contact info, fitness goals, budget, preferred start date | Tour scheduled |
📅Class Schedule Questions | Mornings and lunch | Class preferences, experience level, schedule constraints | Info provided |
🎯Personal Training Inquiry | Evenings and weekends | Training goals, availability, budget, experience level | Consultation booked |
🏢Facility Tour Request | Lunch breaks, after work | Contact info, interests, preferred tour time | Tour scheduled |
❄️Membership Freeze/Cancel | Month end, January | Member ID, reason, freeze duration, return date | Lead captured |
💳Billing Questions | Beginning of month | Member ID, billing issue, payment method | Info provided |
🎁Guest Pass Request | Weekends | Member info, guest name, visit date | Reservation booked |
🧘Class Booking | Peak hours | Member ID, class name, date, waitlist preference | Reservation booked |
Integrates with your fitness centers tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Mindbody
Sync class schedules, member profiles, and booking availability
Club Automation
Access membership data, billing info, and check-in history
Zen Planner
Integrate scheduling, memberships, and payment processing
Glofox
Connect class bookings, member management, and lead tracking
Pike13
Sync client data, schedules, and staff availability
Google Calendar
Tour scheduling and personal training appointments sync
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
We were losing so many potential members to voicemail during busy class times. Now every call gets answered instantly, and our tour bookings have increased 40%. The AI knows our class schedule better than some of our staff!
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI can answer membership questions, schedule tours, and route qualified leads to your team while capturing all customer information.
Yes! NextPhone integrates with popular gym management systems. Member information and inquiries sync automatically.
The AI can answer common questions about classes, amenities, and policies. For specific questions, it routes to your team.
The AI works 24/7, including evenings, weekends, and holidays. It can handle membership inquiries or schedule callbacks.
Yes! The AI can book facility tours, consultations, and trial memberships. It checks your availability and confirms appointments instantly.
The AI tracks every callback request and ensures you never miss a follow-up. It can schedule callbacks at your preferred times.
The AI can collect cancellation information and route to your team while ensuring all necessary details are captured.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.