24/7 Call Answering for dental practices
Never miss a patient call, appointment request, or dental emergency. Our AI receptionist handles patient calls professionally and books appointments instantly.
Why dental practices are switching to AI answering agents
Most dental offices rely on front desk staff to handle phones while checking in patients, processing payments, and managing paperwork. It works when things are calm, but the phone becomes a problem the moment your waiting room fills up or your receptionist steps away.
Here's what happens: a patient calls to book a cleaning while your front desk is helping someone at the counter. The call goes to voicemail. Maybe they leave a message, maybe they don't. Either way, they're searching for another dentist before you get a chance to call back. New patient acquisition is expensive, and losing them to a missed call is frustrating.
AI answering agents change the equation. Every call gets answered on the first ring, whether your team is busy with patients or it's 8 PM on a Saturday. The AI books hygiene appointments, schedules emergency visits for toothaches and broken teeth, and captures new patient information. No hold music, no voicemail, no callbacks needed.
From the caller's perspective, they get immediate help. They describe their situation, answer a few quick questions about insurance and preferred times, and hang up with a confirmed appointment. That's the experience patients expect in 2024, and most dental offices can't deliver it consistently.
If you're already stretched thin at the front desk, adding an AI to handle overflow calls costs less than hiring part-time help. The math is simple: one new patient who would have hung up on voicemail covers months of service.
This works for solo practices, group practices, and multi-location dental offices. If your front desk is overwhelmed or you're missing calls during peak hours, it's worth trying.
When the front desk is busy with patients, calls go unanswered or straight to voicemail.
Your team spends less time on the phone and more time helping patients in the chair.
Losing a new patient to voicemail means losing years of hygiene visits and treatments.
Common dentists calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🦷Toothache / Dental pain | Anytime, often evenings | Pain location, severity, how long, patient info | Appointment booked |
🪥Routine cleaning / Checkup | Business hours | Patient type, insurance, preferred time | Appointment booked |
🚨Broken tooth / Dental emergency | Evenings, weekends | Injury type, pain level, urgency | Urgent transfer |
👤New patient appointment | Business hours | Name, contact, insurance, reason for visit | Appointment booked |
💳Insurance / Billing question | Business hours | Patient name, insurance provider, question | Callback scheduled |
📅Reschedule / Cancel appointment | Anytime | Patient name, current appointment, new preference | Rescheduled |
❓"Are you accepting new patients?" | Anytime | Caller info, insurance, service needed | Lead captured |
Integrates with your dentists tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Dentrix
Book appointments and sync patient records
Eaglesoft
Add new patients and update schedules
Open Dental
Create appointments and log call notes
Curve Dental
Sync patient info and appointment data
Google Calendar
Book into available appointment slots
Zapier
Send data to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
Our front desk was drowning trying to answer phones while checking in patients. Now the AI handles appointment booking and we focus on patient care. We've seen a 20% increase in hygiene appointments booked.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI recognizes emergency indicators (severe pain, broken tooth, etc.) and can immediately route to your emergency line or schedule urgent appointments.
Yes! NextPhone integrates with popular dental software including Dentrix, Eaglesoft, Curve Dental, and more. Appointments and patient information sync automatically.
The AI can collect insurance information during appointment booking. For detailed verification, it captures the information and ensures your front desk follows up.
Yes! The AI can send automated appointment reminders via text and email, which helps reduce no-shows by up to 28%.
For routine questions, the AI can provide general information. For specific treatment plans, it collects the patient's information and ensures your team follows up.
The AI works 24/7, including evenings, weekends, and holidays. It can handle appointment requests, route emergencies, or schedule callbacks for non-urgent matters.
Absolutely! The AI can book routine appointments like cleanings, checkups, and consultations. It checks your availability and confirms appointments instantly.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.