NextPhone status

How every part of NextPhone is running right now, uptime for the last 90 days, and every incident that affected calls.

All systems operational

Uptime, last 90 days

Call answering

Operational

Your receptionist picking up and talking with callers

Call answering: 99.99% uptime over 90 days

90 days ago99.99% uptimeToday

Call transfers

Operational

Putting callers through to your team

Call transfers: 100% uptime over 90 days

90 days ago100% uptimeToday

Texts and email

Operational

Call summaries, alerts and texts to callers

Texts and email: 100% uptime over 90 days

90 days ago100% uptimeToday

Booking and integrations

Operational

Calendars, CRMs and webhooks

Booking and integrations: 100% uptime over 90 days

90 days ago100% uptimeToday

Dashboard and iOS app

Operational

Calls, recordings, transcripts and settings

Dashboard and iOS app: 100% uptime over 90 days

90 days ago100% uptimeToday

Incidents

  1. Receptionist replies were silent on some calls

    Minor

    Oct 12, 4:19 PM UTC · 10 minutes · Call answering

    1. Resolved · Oct 12, 4:29 PM UTC

      Audio is back on every line. Calls from 16:19 to 16:29 UTC got the greeting, then silence when the receptionist replied. Some calls switched to our backup voice automatically. Every affected call is in your call history.

    2. Investigating · Oct 12, 4:19 PM UTC

      The voice service behind our receptionist stopped returning audio.

Something not working on your line? Email support@getnextphone.com.