AI Inquiry Handling for Travel

24/7 Call Answering for travel agencies

Never miss a customer call or booking request. Our AI receptionist handles calls professionally for travel agencies, books appointments instantly, and captures every lead 24/7.

1 ring answer, 24/7
98% satisfaction
100+ integrations
Why Travel Agencies Switch

Why travel agencies are switching to AI answering

Running a travel agency means being available when wanderlust strikes. Potential clients call during their lunch breaks dreaming of beaches, after work researching honeymoons, and on weekends planning family reunions. When you are helping one client finalize their safari itinerary, three more calls go to voicemail. Each missed call is a trip that books with a competitor.

The travel industry runs on trust and timing. Clients need to feel confident in their agent before handing over thousands of dollars for their dream vacation. That confidence starts with the first call. Voicemail does not build trust. A friendly, knowledgeable voice that answers immediately and asks the right questions does.

AI answering agents transform how travel agencies capture leads. When someone calls about a Mediterranean cruise or an adventure tour, the AI captures their travel dates, destination preferences, group size, and budget range. It books a consultation directly into your calendar so you can follow up with curated options instead of playing phone tag.

Peak booking seasons put enormous pressure on small agencies. January and February see everyone booking their summer vacations. The holidays bring a surge of last-minute travel requests. An AI receptionist handles the overflow without burning out your team or losing leads to hold times.

Travel agencies report the biggest wins on complex multi-destination trips. A family planning a three-week European adventure will call multiple agencies. The one that answers immediately, captures their wish list, and schedules a planning session wins the booking. That one trip can be worth $15,000 or more in commissions.

This is not about replacing the personal touch that makes great travel agents. The AI captures initial interest and books discovery calls. You bring the expertise, the supplier relationships, and the insider tips that turn trips into unforgettable experiences.

πŸ“± 58% calls missed

Travel agents miss most calls while assisting other clients or out of office.

πŸ’° $8K+ avg booking value

A single missed call could mean losing a high-value vacation package booking.

πŸŒ™ 65% after-hours inquiries

Most travel research happens evenings and weekends when offices are closed.

Calls We Handle

Common travel agencies calls we handle

Our AI understands your business and handles these calls automatically.

Call TypePeak TimingWhat AI CapturesResolution
🏝️Vacation package inquiry
Lunch hours, eveningsDestination, dates, travelers, budget, preferencesConsultation booked
πŸ’’Honeymoon planning
Evenings, weekendsWedding date, destination ideas, budget, special requestsConsultation booked
πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦Family vacation request
Weekends, holidaysFamily size, ages, dates, destination preferencesConsultation booked
🚒Cruise booking inquiry
Business hours, eveningsCruise line, itinerary, cabin type, datesConsultation booked
✈️Flight change or cancellation
Anytime, often urgentBooking reference, issue details, new preferencesUrgent transfer
🏒Corporate travel request
Business hoursCompany name, travel needs, frequency, budgetConsultation booked
❓"What deals do you have right now?"
AnytimeDestination interest, dates, contact infoLead captured
Integrations

Integrates with your travel agencies tools

After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.

🌐

Sabre

Sync client inquiries with your GDS

✈️

Amadeus

Connect bookings and client data

😊

TravelJoy

Create client profiles from intake calls

πŸ“Š

ClientBase

Add new leads and trip requests automatically

πŸ“…

Google Calendar

Book consultations into available slots

πŸ”Œ

Zapier

Connect to 5,000+ other apps

How It Works

From ring to booked revenue.

NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.

Trained on your website

We customize NextPhone to YOUR services, pricing, and booking flow.

Books into your calendar

Checks YOUR availability in real-time and schedules jobs instantly.

Syncs to your stack

Everything flows to YOUR CRM, calendar, and tools automatically.

Instant pickup
Processing...
AI Qualification
Waiting...
Smart Intake
Waiting...
Real-time Booking
Waiting...
Synced to YOUR stack
Waiting...

Call Resolution Rate

First 7 Weeks

+51%
98%
Resolution Rate
Features

Every call picked up,
and handled perfectly.

When phones get busy or the office is closed, NextPhone takes over instantlyβ€”no more voicemail black holes.

Unlimited calls included

Flat monthly rate. No per-call or per-minute charges, ever.

Instant transfers

Complex calls route to your team immediately when needed.

Phone numbers anywhere

Get local numbers from any US, Canadian, or international area code.

20+ languages

Serve customers in Spanish, French, Mandarin, and more.

From Our Customers
"
We specialize in luxury travel, and our clients expect immediate attention. With NextPhone, every call gets answered professionally, and I wake up to qualified leads ready for consultations. Last month alone, I booked three destination weddings from calls that came in after hours.
J
Jennifer M.
Owner, Boutique Travel Agency, Wanderlust Travel, San Diego, CA

Simple, transparent pricing

Most customers recover the monthly cost from a single appointment.

Popular

Nextphone Pro

For lean teams getting started.

  • Converts leads to booked appointments automatically
  • Syncs with your calendar & CRM
  • Unlimited calls (no per-minute charges)
  • Call transcripts & summaries
  • Custom training included
  • No contracts, cancel anytime

Nextphone Enterprise

For multi-location teams.

  • Multiple lines & locations
  • Advanced routing & integrations
  • Dedicated onboarding support
  • Priority 24/7 support
FAQ

Frequently Asked Questions

Everything you need to know about NextPhone

The AI receptionist is trained specifically for travel agencies. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.

Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.

The AI is trained to handle common travel agencies questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.

The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.

Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.

The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.

Yes! NextPhone integrates with popular scheduling, CRM, and management tools for travel agencies. Appointments and customer information sync automatically to your existing systems.

NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.

Still have questions? Contact our support team

Get Started In Days

Turn your phone lines into a
24/7 booking engine.

See a live demo and have NextPhone answering calls in under a week.