24/7 Call Answering for architects
Never miss a customer call or booking request. Our AI receptionist handles calls professionally for architects, books appointments instantly, and captures every lead 24/7.
Why architecture firms are switching to AI answering agents
Most architecture firms rely on a front desk person, a partner who picks up between site visits, or voicemail. It works when you're at your desk reviewing drawings, but the moment you're on a job site walkthrough or deep in a client presentation, calls slip through. The homeowner ready to commission a $50,000 addition leaves a voicemail and moves on to the next firm in their search.
The timing couldn't be worse. Your best leads call when you're unavailable. A developer with a multi-unit project calls at 6 PM after touring a site. Your answering service takes a name and number. By the time you call back the next morning, they've already met with two other firms. That commercial project worth $200,000 in fees walked out the door because nobody could have a conversation.
AI answering agents do more than take messages. They qualify the project, understand scope and timeline, capture property details and budget range, and book an initial consultation directly into your calendar. The prospect feels taken seriously from the first contact, which matters enormously in a profession built on trust and vision.
From the caller's perspective, the difference is dramatic. Instead of leaving a voicemail and hoping someone calls back, they describe their project, answer a few questions about what they're envisioning, and walk away with a scheduled consultation. That immediate engagement often determines which firm gets the project.
For firms already paying $300-500/month for answering services that just capture names and numbers, AI costs about the same but actually qualifies leads and books consultations. One residential project you would have lost to a competitor covers the entire year of service.
This works for solo practitioners juggling design work and business development, and for mid-size firms where partners are constantly on site or in meetings. If project inquiries are going to voicemail or waiting hours for callbacks, AI answering is worth testing.
One missed residential project inquiry going to a competitor pays for years of AI answering.
You can't answer when you're walking a construction site or presenting to clients.
By then, motivated clients have already spoken with other firms and made their shortlist.
Common architects calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🏠Residential design inquiry | Evenings, weekends | Project type, property details, budget range, timeline | Consultation booked |
🏢Commercial project inquiry | Business hours | Building type, square footage, zoning requirements, timeline | Meeting scheduled |
🔧Addition / Renovation project | Anytime | Existing structure, scope of work, permits needed, budget | Estimate scheduled |
📋Existing client project update | Business hours | Project name, question topic, urgency level | Callback scheduled |
🏗️Contractor coordination call | Mornings, business hours | Project name, contractor name, issue details | Urgent transfer |
📄Permit / Approval status inquiry | Business hours | Project address, permit type, client name | Info provided |
💰Fee estimate request | Anytime | Project scope, property type, timeline expectations | Consultation booked |
❓"Do you design my type of project?" | Anytime | Project type, location, general scope | Lead captured |
Integrates with your architects tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Monograph
Create projects and log time from qualified leads
BQE Core
Add contacts and sync project details automatically
Deltek Ajera
Create opportunities and track project pipeline
Studio Designer
Sync client info and project specifications
Google Calendar
Book consultations into available time slots
Zapier
Send data to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
I was missing project inquiries every time I was on a site visit or in client meetings. Now every call gets qualified and I review leads between appointments. We've picked up 4-5 new residential projects this year that would have gone to voicemail and then to competitors.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
The AI receptionist is trained specifically for architects. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.
Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.
The AI is trained to handle common architects questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.
The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.
Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.
The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.
Yes! NextPhone integrates with popular scheduling, CRM, and management tools for architects. Appointments and customer information sync automatically to your existing systems.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.