24/7 Call Answering for orthodontics
Never miss a customer call or booking request. Our AI receptionist handles calls professionally for orthodontics, books appointments instantly, and captures every lead 24/7.
Why orthodontic practices are switching to AI answering
Running an orthodontic practice means juggling complex treatment plans, adjustments, and consultations while the phone never stops ringing. Parents call during lunch breaks to ask about Invisalign for their teen. Adults call after work wanting discreet treatment options. When your team is chairside placing brackets or scanning for aligners, those calls go to voicemail and often never return.
The economics of orthodontics make every consultation request valuable. A single braces or Invisalign case represents $5,000-8,000 in treatment revenue. When a potential patient calls three practices and only one answers immediately, that practice wins the case. The other two get a voicemail they might return tomorrow, if the patient has not already booked elsewhere.
AI answering agents do more than take messages. When a parent calls about their child needing braces, the AI asks about age, concerns, insurance coverage, and scheduling preferences. It books the consultation directly into your calendar and sends confirmation texts. The parent feels helped immediately instead of waiting for a callback.
For orthodontic practices, after-hours calls are surprisingly common. Parents research treatment options in the evening after work. Adults concerned about their smile search on weekends. A prospective Invisalign patient at 8 PM is ready to book, but if they reach voicemail, they move to the next practice on their list.
Treatment coordinators report spending hours each day on phone calls that could be automated. Appointment confirmations, adjustment reminders, retainer check inquiries, and new patient questions all pull staff away from in-office patient care. AI handles the routine calls so your team can focus on treatment acceptance and patient experience.
This technology handles scheduling and information capture, not clinical decisions. You still control treatment planning, case acceptance, and all orthodontic recommendations. The AI simply ensures every interested patient gets immediate attention and a path to your chair.
Nearly half of calls go unanswered when staff is chairside with patients.
Each missed consultation call could mean losing a full treatment case to competitors.
Parents and adults research orthodontic options after work hours when offices are closed.
Common orthodontics calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🦷New patient braces consultation | Business hours, evenings | Patient age, concerns, insurance info, availability | Consultation booked |
😁Invisalign inquiry | Lunch hours, evenings | Treatment goals, timeline expectations, budget questions | Consultation booked |
📅Adjustment appointment scheduling | Business hours | Patient name, last visit date, preferred times | Appointment booked |
🔧Broken bracket or wire emergency | Anytime | Issue description, pain level, urgency | Urgent transfer |
💳Payment and financing questions | Business hours | Treatment type, payment plan interest, insurance details | Callback scheduled |
🔄Retainer replacement request | Anytime | Patient info, retainer type, urgency | Appointment booked |
👶Early treatment / Phase 1 inquiry | Weekday mornings | Child age, dentist referral, specific concerns | Consultation booked |
❓"How much do braces cost?" | Anytime | Patient age, treatment interest, insurance coverage | Lead captured |
Integrates with your orthodontics tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Dolphin Imaging
Sync patient records and schedule consultations
OrthoTrac
Create new patient profiles and book appointments
Cloud 9
Integrate scheduling and patient communications
Dentrix
Connect patient data and appointment booking
Google Calendar
Book consultations into available time slots
Zapier
Connect to 5,000+ other apps and tools
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
We were losing Invisalign consultations because parents would call during lunch and we were all with patients. Now our AI receptionist books consultations instantly, and we have seen a 30% increase in new patient starts. The ROI was immediate.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
The AI receptionist is trained specifically for orthodontics. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.
Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.
The AI is trained to handle common orthodontics questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.
The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.
Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.
The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.
Yes! NextPhone integrates with popular scheduling, CRM, and management tools for orthodontics. Appointments and customer information sync automatically to your existing systems.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.