24/7 Call Answering for marketing agencies
Never miss a customer call or booking request. Our AI receptionist handles calls professionally for marketing agencies, books appointments instantly, and captures every lead 24/7.
Why marketing and advertising agencies are switching to AI answering
Marketing agencies live and die by new business. When a brand is ready to switch agencies or launch a campaign, they call 3-4 shops. The agency that answers, asks smart questions, and books a discovery call wins the pitch. The one that goes to voicemail gets crossed off the list before they even know there was an opportunity.
The economics of agency life make traditional reception impractical. You're a lean team focused on creative and strategy, not overhead. A full-time receptionist costs $40,000-50,000 per year—money better spent on talent that generates billable work. But every missed call from a potential client is revenue walking out the door.
AI answering agents do what your account managers would do if they weren't in client calls all day. When a prospect calls about their social media, paid advertising, or brand strategy needs, the AI captures their business details, current challenges, budget range, and timeline. Then it books a discovery call directly into your calendar.
For prospects, the experience signals professionalism. Instead of leaving a voicemail for an agency that might call back in 48 hours, they have an actual conversation, share their needs, and walk away with a confirmed meeting. That immediate response often determines who gets the pitch opportunity.
Agency owners report the biggest impact during peak hours when everyone's heads-down on client work. A CMO calls during your team's creative review. A startup founder reaches out while you're presenting to another client. These high-value inquiries used to go to voicemail. Now they become qualified opportunities in your pipeline.
This isn't about replacing human connection—agencies are relationship businesses. The AI handles the initial capture and qualification so your team can focus on what they do best: building relationships and creating great work.
Agency teams miss most inbound calls while in client meetings, shoots, or creative reviews.
One missed prospect call could mean losing a six-figure annual retainer.
By the time you return the call, they've already scheduled meetings with competing agencies.
Common marketing agencies calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🎯New business inquiry | Business hours | Company name, industry, budget range, campaign goals, timeline | Consultation booked |
📱Social media management inquiry | Business hours | Platforms needed, current presence, content goals, budget | Consultation booked |
📊Paid advertising consultation | Business hours | Current ad spend, platforms, target audience, KPIs | Consultation booked |
🎨Branding / Creative project | Anytime | Project scope, brand stage, deliverables needed, budget | Consultation booked |
📈SEO / Content marketing inquiry | Business hours | Current rankings, content needs, industry, goals | Consultation booked |
🤝Existing client check-in | Business hours | Client name, account manager, reason for call | Urgent transfer |
📧Email marketing inquiry | Business hours | List size, current platform, campaign frequency, goals | Consultation booked |
🎬Video / Production inquiry | Anytime | Project type, timeline, distribution channels, budget range | Callback scheduled |
Integrates with your marketing agencies tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
HubSpot
Create contacts and deals from prospect calls
Salesforce
Sync leads and opportunity details automatically
Monday.com
Create new business items and track pipeline
Asana
Generate project briefs from intake calls
Google Calendar
Book discovery calls into available slots
Zapier
Connect to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
We're a 12-person shop and everyone's always in meetings or on shoots. We were missing 3-4 new business calls per week. Now the AI qualifies prospects and books discovery calls while we're doing client work. We've added two new retainer clients this quarter from calls we would have completely missed.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
The AI receptionist is trained specifically for marketing agencies. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.
Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.
The AI is trained to handle common marketing agencies questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.
The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.
Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.
The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.
Yes! NextPhone integrates with popular scheduling, CRM, and management tools for marketing agencies. Appointments and customer information sync automatically to your existing systems.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.