24/7 Call Answering for pet boarding
Never miss a customer call or booking request. Our AI receptionist handles calls professionally for pet boarding, books appointments instantly, and captures every lead 24/7.
Why pet boarding facilities and kennels are switching to AI answering
Running a kennel or pet boarding facility means your hands are never free. You're feeding animals, supervising playgroups, handling check-ins, cleaning runs, and somehow supposed to answer every phone call. When a potential customer calls while you're giving medications or breaking up a play session, that call goes to voicemail. And pet parents looking to book rarely leave messages.
The economics are challenging for most boarding facilities. A front desk person costs $30,000-40,000 per year plus benefits, and they still can't answer calls while helping customers at the counter. Traditional answering services charge per minute and just take messages that you have to return hours later when the customer has already booked elsewhere.
AI answering agents work differently. When someone calls asking about boarding availability, the AI checks your calendar, asks about their pet's vaccination status and special needs, confirms pricing, and books the reservation on the spot. The pet parent gets an instant confirmation while you're still tossing tennis balls in the play yard.
For pet parents, immediacy matters. Someone planning a vacation or dealing with an emergency wants to know right now if you have space for their dog. They call three facilities. Two go to voicemail. One answers, asks a few questions about their pet, and confirms the booking. That's who gets the business.
Boarding facilities report the biggest impact during their busiest times. Holiday weekends, summer vacation season, spring break. When your kennel is full and your staff is stretched thin, that's exactly when phones ring the most. AI handles the overflow without you hiring temporary staff.
This isn't about replacing personal service. Pet parents still get the same great experience when they drop off and pick up. The AI just makes sure that first call gets answered and the booking gets made, so you can focus on the animals in your care.
Boarding facilities miss most calls while caring for animals or handling in-person check-ins.
AI answering costs 95% less than a dedicated receptionist and works around the clock.
Pet parents often research and call after work when planning trips. Those calls matter.
Common pet boarding calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🏨Boarding reservation request | Evenings, weekends | Dates, pet details, vaccination status, special needs | Reservation booked |
🐕Daycare availability inquiry | Mornings, lunch hours | Days needed, pet info, temperament, frequency | Service scheduled |
💉Vaccination requirements question | Business hours | Pet type, current vaccines, vet info | Info provided |
🛁Grooming add-on request | With boarding calls | Services needed, pet coat type, pickup time | Service scheduled |
🚨Emergency boarding request | Anytime | Urgency, dates, pet details, special circumstances | Urgent transfer |
💵Pricing and packages inquiry | Evenings | Pet size, duration, services interested in | Quote provided |
📅Reservation modification | Business hours | Confirmation number, new dates, changes needed | Rescheduled |
❓"What do I need for my pet's first stay?" | Anytime | Pet type, contact info, planned dates | Info provided |
Integrates with your pet boarding tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Gingr
Sync reservations and pet profiles automatically
PetExec
Create bookings and update availability in real-time
Kennel Connection
Manage reservations and customer records
DaySmart Pet
Schedule boarding and daycare seamlessly
Google Calendar
Block off availability and confirm bookings
Zapier
Connect to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
Between feeding time, playgroups, and check-ins, I was missing half my calls. Now the AI books reservations while I'm caring for the dogs. Last holiday season was our busiest ever, and we didn't miss a single booking call. Revenue is up 35% and I actually get to focus on the pets.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
The AI receptionist is trained specifically for pet boarding. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.
Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.
The AI is trained to handle common pet boarding questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.
The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.
Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.
The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.
Yes! NextPhone integrates with popular scheduling, CRM, and management tools for pet boarding. Appointments and customer information sync automatically to your existing systems.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.