24/7 Call Answering for small businesses
Never miss a customer call or inquiry. Our AI receptionist handles customer calls professionally and manages inquiries instantly.
Why small business owners are switching to AI answering
Running a small business means doing everything yourself. You are the owner, the sales team, customer service, and often the one answering phones between meetings. When you are with a customer or handling operations, the phone rings. When you are finally catching up on paperwork, a potential customer calls. The calls that grow your business always seem to come at the worst times.
The economics are tough for small businesses. A dedicated receptionist costs $30,000-40,000 per year plus benefits. Answering services charge by the minute and often sound scripted. Neither option makes sense when you are trying to keep costs down while competing with larger companies.
AI answering agents change the equation entirely. They do not just take messages, they actually help callers. When someone calls about your services, the AI answers their questions, checks your availability, and books appointments directly into your calendar. The caller gets immediate help instead of waiting for a callback that might never come.
For customers, first impressions matter more than you realize. Someone looking for your services calls three businesses. Two go to voicemail. One answers immediately, sounds professional, and books them for an appointment. That is who gets the business. Small businesses report that after-hours calls drive the biggest difference.
A service inquiry at 8 PM, a question on Saturday morning, an urgent request during lunch. These calls used to go to voicemail and often never got returned. Now they become booked appointments. One new customer who would have gone elsewhere pays for months of service.
This is not about replacing the personal touch that makes small businesses special. The AI handles initial calls and scheduling so you can focus on what you do best: serving customers and growing your business.
Small businesses miss most calls while serving customers or handling operations.
AI answering costs 95% less than hiring and never takes a sick day.
Nearly half of customer calls come outside business hours when no one is available.
Common small businesses calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
📞Service inquiry / Quote request | All day, peak at lunch | Service needed, timeline, contact info | Consultation booked |
📅Appointment scheduling | Morning, lunch hours | Preferred date/time, service type, contact details | Appointment booked |
❓Business hours / Location questions | Throughout the day | Question answered, potential follow-up noted | Info provided |
🔄Follow-up / Status check | Afternoons | Customer name, order/service details, callback preference | Callback scheduled |
💬Product or pricing questions | Evenings, weekends | Products of interest, budget range, decision timeline | Lead captured |
🆘Urgent support request | Anytime, often after-hours | Issue details, urgency level, contact for callback | Callback scheduled |
Integrates with your small businesses tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Google Calendar
Book appointments directly into your schedule
QuickBooks
Sync customer info for invoicing and payments
Square
Connect appointments with payment processing
HubSpot CRM
Automatically create and update customer records
Mailchimp
Add new leads to your email marketing lists
Zapier
Connect to 5,000+ other apps and workflows
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
I used to miss calls constantly while working with customers. Now every call gets answered professionally, and appointments show up on my calendar. I have booked 6 new customers this month from calls I would have missed. It is like having a full-time receptionist for a fraction of the cost.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
Yes! The AI can answer questions about your business, services, and products. For specific questions, it routes to your team while capturing all information.
Yes! NextPhone integrates with popular business tools and CRMs. Customer information and inquiries sync automatically.
The AI can schedule appointments, consultations, and meetings. It checks your availability and confirms appointments instantly.
The AI works 24/7, including evenings, weekends, and holidays. It can handle customer inquiries or schedule callbacks.
Yes! The AI can ask qualifying questions about needs, budget, and timeline to route qualified leads to your team.
The AI tracks every callback request and ensures you never miss a follow-up. It can schedule callbacks at your preferred times.
Yes! The AI can handle both sales inquiries and customer support requests, routing them appropriately to your team.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.