24/7 Call Answering for massage therapy
Never miss a customer call or booking request. Our AI receptionist handles calls professionally for massage therapy, books appointments instantly, and captures every lead 24/7.
Why massage therapists and spas are switching to AI answering
Running a massage therapy practice means your hands are literally tied up with clients. When you are giving a 90-minute deep tissue session, you cannot answer the phone. When you are helping a client with chronic pain, you cannot stop to book someone else. The calls that grow your practice come when you are doing the work that defines it.
The economics are tough for solo practitioners and small spas. A receptionist costs $30,000-40,000 per year. An answering service takes messages but cannot book appointments or answer questions about your modalities. Neither option makes sense when you are trying to maximize billable hours.
AI answering solves the core problem. When someone calls to book a Swedish massage or asks about your prenatal massage experience, the AI handles it. It knows your services, your availability, and your pricing. It books appointments directly into your calendar while you are elbow-deep in a knot.
For clients, immediate response matters. Someone with back pain who finally decides to try massage calls three places. Two go to voicemail. One answers, asks about their concerns, and books them for relief tomorrow. That is who gets the client and potentially years of regular appointments.
The after-hours impact is significant. A stressed professional at 9 PM finally deciding to prioritize self-care. Someone with a headache on Sunday morning. These calls were going to voicemail before. Now they are turning into bookings that fill your schedule for the week.
This is not about replacing the personal touch that defines massage therapy. The AI handles logistics so you can focus on what you do best: helping people feel better through skilled bodywork.
Massage therapists miss most calls while working on clients.
AI answering costs 95% less than a front desk staff and works 24/7.
Instant booking converts more callers into scheduled appointments.
Common massage therapy calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
💆New client booking | Anytime, often evenings | Service type, preferred time, health concerns, contact info | Appointment booked |
🔄Recurring appointment scheduling | End of sessions, weekdays | Preferred day/time, frequency, therapist preference | Session booked |
❓Service and pricing questions | Business hours | Service interest, duration preference, special needs | Info provided |
🤰Prenatal/specialty massage inquiry | Daytime hours | Trimester, concerns, experience level needed | Appointment booked |
🎁Gift certificate purchase | Holidays, weekends | Amount/service, recipient info, delivery preference | Order confirmed |
📅Reschedule or cancellation | Short notice, anytime | Original appointment, new preferred time, reason | Rescheduled |
🏢Corporate/group booking inquiry | Business hours | Company name, event date, number of people, services needed | Consultation booked |
Integrates with your massage therapy tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
MassageBook
Sync appointments and client intake forms
Mindbody
Book sessions and manage class schedules
Acuity Scheduling
Real-time availability and booking sync
Square Appointments
Schedule and process payments seamlessly
Google Calendar
Book appointments into available time slots
Zapier
Connect to 5,000+ other apps and workflows
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
I was losing so many potential clients while I was with other clients. Now every call gets answered, appointments get booked, and I review my schedule between sessions. My bookings are up 30% and I finally have evenings free instead of returning calls.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
The AI receptionist is trained specifically for massage therapy. It answers customer questions, collects booking information, and schedules appointments based on your availability. It works 24/7 to ensure you never miss a customer.
Yes! The AI can book appointments, consultations, and services instantly. It checks your calendar availability and confirms appointments with customers in real-time, sending automatic confirmations.
The AI is trained to handle common massage therapy questions. For complex inquiries, it captures all customer details and schedules a callback with you, ensuring no lead is lost.
The AI works 24/7, including evenings, weekends, and holidays. It can book appointments, answer questions, or take messages when you are unavailable, ensuring customers always get a response.
Yes! You can configure the AI to ask qualifying questions about services needed, budget, timeline, and location. It routes qualified leads to you and filters out non-ideal customers.
The AI sounds natural and professional. We recommend transparency - you can configure it to identify itself as your virtual receptionist. Most customers appreciate the instant response regardless of whether it is AI or human.
Yes! NextPhone integrates with popular scheduling, CRM, and management tools for massage therapy. Appointments and customer information sync automatically to your existing systems.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.