Automated legal intake 24/7
Never miss a potential client. Our AI receptionist automates legal intake, qualifies leads, and ensures every inquiry is captured and routed correctly.
Why legal intake teams are switching to AI screening
Legal intake is a bottleneck by design. Someone has to answer the phone, ask the right questions, capture accurate details, and decide if the case fits your criteria. Most firms rely on intake specialists, paralegals, or outsourced call centers. They work, but they create gaps: limited hours, inconsistent screening, and the inevitable missed calls during busy periods.
The real cost shows up in lost leads. A potential client calls at 7 PM after seeing your ad. They get voicemail. They call the next firm on the list. That personal injury case worth $50,000 in fees just walked out the door because nobody picked up. Or worse, an unqualified lead gets through, wastes an attorney's time, and the real cases sit in queue.
AI intake changes the equation. Every call gets answered. Every caller gets the same consistent screening questions. Case type, incident date, injuries, jurisdiction, statute of limitations concerns, all captured in real time. Qualified leads get scheduled for consultations immediately. Unqualified inquiries get polite explanations and referrals if appropriate.
From the caller's perspective, the difference is dramatic. Instead of leaving a message and hoping someone calls back, they have a conversation. They answer questions about their situation. They walk away with a confirmed appointment or a clear next step. That immediate response builds trust before an attorney ever speaks to them.
For firms spending $500-1,000/month on intake services that still miss calls and require callbacks, AI often costs less while screening more leads. One captured case that would have been lost to a competitor pays for the entire year.
This works for solo practices handling their own intake and for firms with dedicated intake teams who need overflow support. If callers are hitting voicemail or waiting hours for callbacks, AI screening fills the gap.
Most legal inquiries come outside business hours. If you're not screening then, competitors are.
Every hour you wait, the caller is talking to other firms. Speed wins cases.
Case type, incident details, injuries, timeline, jurisdiction. Full intake, not just a name.
Common legal intake calls we handle
Our AI understands your business and handles these calls automatically.
| Call Type | Peak Timing | What AI Captures | Resolution |
|---|---|---|---|
🚗Personal injury screening | Evenings, weekends | Incident type, date, injuries, treatment, insurance | Consultation booked |
⚖️Case type qualification | Anytime | Case type, jurisdiction, timeline, basic facts | Lead captured |
📞Callback request from ad | After 5 PM | Ad source, case type, contact info, availability | Callback scheduled |
🚨Urgent legal matter | Nights, weekends | Urgency level, case type, deadline concerns | Urgent transfer |
📋Multi-practice area inquiry | Business hours | Primary issue, related matters, routing preference | Appointment booked |
❓"Do you handle cases in my state?" | Anytime | Location, case type, jurisdiction details | Lead captured |
Integrates with your legal intake tools
After every call, NextPhone can update your CRM, add new contacts, book appointments, and trigger workflows automatically.
Lawmatics
Trigger intake workflows automatically
Clio Grow
Create intake records and matters
Lead Docket
Push qualified leads with full details
Filevine
Sync intake data to case files
Google Calendar
Book consultations into available slots
Zapier
Connect to 5,000+ other apps
From ring to booked revenue.
NextPhone handles the entire booking process autonomously, creating a seamless flow of data from the first ring to your calendar.
Trained on your website
We customize NextPhone to YOUR services, pricing, and booking flow.
Books into your calendar
Checks YOUR availability in real-time and schedules jobs instantly.
Syncs to your stack
Everything flows to YOUR CRM, calendar, and tools automatically.
Call Resolution Rate
First 7 Weeks
Every call picked up,
and handled perfectly.
When phones get busy or the office is closed, NextPhone takes over instantly—no more voicemail black holes.
Unlimited calls included
Flat monthly rate. No per-call or per-minute charges, ever.
Instant transfers
Complex calls route to your team immediately when needed.
Phone numbers anywhere
Get local numbers from any US, Canadian, or international area code.
20+ languages
Serve customers in Spanish, French, Mandarin, and more.
Our intake team was overwhelmed during TV ad campaigns. Now AI handles the initial screening, and we only talk to qualified leads. We've cut our cost per signed case by 35% and stopped losing leads to voicemail.
Simple, transparent pricing
Most customers recover the monthly cost from a single appointment.
Nextphone Pro
For lean teams getting started.
- Converts leads to booked appointments automatically
- Syncs with your calendar & CRM
- Unlimited calls (no per-minute charges)
- Call transcripts & summaries
- Custom training included
- No contracts, cancel anytime
Nextphone Enterprise
For multi-location teams.
- Multiple lines & locations
- Advanced routing & integrations
- Dedicated onboarding support
- Priority 24/7 support
Frequently Asked Questions
Everything you need to know about NextPhone
You configure exactly what information to collect. Common fields include: case type, location, timeline, contact information, and initial case details. The AI adapts to your intake process.
Yes! NextPhone integrates with popular legal intake systems and CRMs including Clio, Lawmatics, MyCase, and more. All intake data syncs automatically to your system.
The AI asks qualifying questions based on your criteria (case type, location, urgency, etc.) and scores leads accordingly. High-priority leads are immediately flagged for your team.
The AI is trained to collect information, not provide legal advice. For complex questions, it captures the information and ensures an attorney follows up promptly.
Yes! You can configure different intake flows for different practice areas. The AI routes calls based on the type of case and your preferences.
The AI recognizes urgency indicators and can immediately route emergency calls to your on-call attorney or emergency line while still capturing all intake information.
The AI can schedule an immediate callback or transfer to your team if someone is available. Otherwise, it captures all information and ensures prompt follow-up.
NextPhone costs $199/month with unlimited calls - no per-minute charges or hidden fees. Includes custom training, CRM integration, call transcripts, and summaries. No contracts, cancel anytime.
Still have questions? Contact our support team
Industries We Serve
NextPhone works for businesses like yours
Turn your phone lines into a
24/7 booking engine.
See a live demo and have NextPhone answering calls in under a week.