24/7 Call Answering for breweries

Most breweries handle calls the same way: the taproom staff picks up when they can, or the owner's phone rings during a brew day. It works when you're slow, but Friday afternoon hits and your bartender is pouring flights while the phone rings with tour requests, private event inquiries, and distribution questions. Those calls go unanswered.

The timing is brutal. A corporate event planner calls to book a private buyout for 50 people. Your taproom is slammed with the after-work crowd. They leave a voicemail. By the time you call back Monday, they've already booked another venue. That's $5,000 in event revenue gone because nobody could pick up the phone.

AI answering agents don't just take messages. They answer questions about your hours and beer list, book brewery tours into your calendar, capture event inquiry details, and route distribution calls to the right person. The caller gets helped immediately instead of playing phone tag for three days.

From the customer's perspective, it's a completely different experience. They call asking about booking a tour for their bachelor party, answer a few questions about group size and preferred date, and hang up with a confirmed reservation. No waiting, no uncertainty, no calling the next brewery on their list.

For breweries already spending $200-400/month on an answering service that just takes messages, AI costs about the same but actually books tours and captures event leads. One private event booking you would have missed pays for an entire year of service.

This works whether you're a small taproom with no dedicated staff for phones, or a production brewery where the sales team is constantly out visiting accounts. If tour requests and event inquiries are slipping through the cracks, AI answering is worth testing.